Associate Director

About the Opportunity

**Job Type**: Permanent

Application Deadline: 24 October 2025

Title: Associate Director - IM Services

Department: AM CAO

Reports to: Head of IM Services

Location: London

Level: 7

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

About your team

Investment Solutions & Services (ISS) is a new alignment of existing teams that focuses on the development of investment products and services, and their distribution to wholesale, institutional, intermediaries and other B2B clients. It is managed as a separate business from Fidelity’s Platform Business which offers a range of products and services that help end investors improve their financial health.

Investment Solutions & Services (ISS) includes Investment Management teams for Equity, Fixed Income, Multi Asset and Real Estate asset classes, Distribution teams that cover UK & Europe, Asia Pacific including Japan and Australia, a global Product Development team and the COO organisation for ISS.

About your role

Key Responsibilities
- Manage cross-asset change activities and initiatives on behalf of IM, ensuring appropriate communication, structure and coordination across all stakeholders, delivering consistency across asset classes and globally
- Lead confidential change projects, running formal insider lists and determining the sequence of briefing key cross functional stakeholders across IM, Client Propositions and Sales teams in order to support implementation planning and execution.
- Manage the IM assessment process for potential liquidity events triggered by market events and ensure procedures are reviewed and maintained as part of the RSCA process
- Work closely with IM team leads, first line Risk Support, GC functions and Audit to ensure all outstanding RCSA, risk event, thematic review or audit action points are addressed and closed out within agreed timelines
- Participate in change programmes to support implementation within Investment Management teams, including as part of the Investment Capability Strategy,
- Support the decision-making framework as well as the oversight & governance activities within Investment Management, in close collaboration with IM team leads, distribution, operations, technology, first line risk support and GC teams

About you
- Experience of working with IM teams in asset management with strong knowledge of front office processes and support requirements,
- Ability to bring SMEs across different business lines to work towards a common goal, demonstrate managing multiple priorities and identifying when to pivot focus.
- The ability to understand and anticipate potential front-to-back implications of change, whether regulatory, BAU or risk related.
- Strong understanding of the trade life cycle and the ability to anticipate issues regarding liquidity & capacity management
- Demonstrated ability to work across multiple IM departments to deliver on change activities.
- Proven ability to manage senior stakeholders, demonstrated by significant experience interacting and presenting to senior stakeholders across IM and other departments with the ability to challenge and influence at senior levels.
- Significant experience working in a fast-paced global organisation across multiple locations and jurisdictions.
- A strong desire to learn and be comfortable operating in an ambiguous, fast changing environment.
- Must be a self-starter with the ability to work under pressure yet identify gaps where the role and function can add value.
- Strong analytical and problem-solving skills with the ability to provide practical solutions to business challenges.
- Excellent communication skills, both written and oral.
- Ability to be both strategic and hands-on - must be “can do” and pragmatic.

Feel rewarded