Well-being Responder

Your Quality Care Services are a well-established home care provider and we pride ourselves on delivering the highest quality care possible.

We are looking for motivated and caring individuals who share our ethos and want to make a real difference in the work that they undertake. This role is specifically for our branch in Newport, Essex; supporting our clients in a beautiful retirement village setting.

Guaranteed hour contract available

No travel

18 hours spread over 6 hour shifts per week. Alternate Weekends expected.

**Purpose of the role**

To provide an night emergency response service to clients living within Retirement Village properties

To provide cleaning services in communal areas as per cleaning schedule

To provide highly individualised flexible support to people with disabilities or health needs living in the own homes

To respect the lifestyle and choices of clients to ensure they lead fulfilling lives

To work as part of the staffing services and be a team member of the Retirement Village Service providers to ensure that residents needs are fully met

**Main Duties & Responsibilities**:
To respond to alarm calls made by residents and ensure that appropriate support is given, emergency services, on call manager and where requested family members are appropriately contacted

To assist with daily living activities specified within the client Care plan.

To support clients to take part in social or community events as required

To monitor the wellbeing of clients

**These may include but may not be limited to**:

- Responding to alarm calls in a time appropriate manner
- To provide appropriate support to ensure that emergencies are dealt with appropriately and professionally, where necessary providing emergency first aid and liaising with relevant health service professionals
- Monitoring Client Health and Wellbeing and ensuring all care notes are completed accurately
- Arrange GP appointments at the request of residents
- To make appropriate referrals to health care professionals after discussion with line manager
- To maintain accurate response records and report appropriately as per company

Guidelines
- To provide cleaning services for communal areas within the village
- Personal Care; i.e. assistance with washing, bathing and toileting
- Domestic duties; i.e. assisting with shopping, housework and laundry
- Food Preparation; i.e. preparing and cooking meals and cleaning prior and after. Ensure food is stored safely following guidelines
- Companionship; i.e. social stimulation within clients own homes or accompanying them on visits (i.e. health appointments and social and activity visits)
- Informing the office or on call service of concerns, incidents and changes in client health needs
- Medication support in line with client care and risk plans
- Working in partnership with other staff working in the village, care providers and health professionals and family members
- Attending 3 monthly supervisions and staff meetings and annual appraisal. Attend meeting as and when required by the manager in order to support clients’, the company, colleagues or own development
- Attending annual training, which is provided by our in house training team

**Qualifications/Experience**:
Experience is preferable but not always necessary, as full training will be provided including on-going career development training

To complete Care Certificate Qualification if equivalent qualification or experience not already gained

To work towards a minimum of NVQ2 if equivalent qualification not already gained

Applicants must be able to provide a minimum of three references at least one of which must be professional

Applicants must be able to demonstrate the right to live and work in the UK. We are unable to offer sponsorship at this time.

All applicants must undergo an enhanced DBS

**Job Type**: Part-time

Pay: £13.45-£14.45 per hour

Expected hours: 18 per week

**Benefits**:

- Free parking
- On-site parking

Physical Setting:

- Homecare
- Retirement village

Shift:

- Day shift

**Experience**:

- care: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Saffron Walden CB11 (preferred)

Work Location: In person

Application deadline: 05/03/2025
Reference ID: Debden