Healthcare Assistant

**Healthcare Assistant**

**The Dermatology Partnership (Solihull)**

**Permanent**

**Part Time (8-20hrs)**

**Salary: £13 per hour**

**We make health happen**

The Dermatology Partnership is a growing group of private clinics, who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples’ lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do, striving to be the best at what we do and believe that our patients’ trust is earned through the delivery of clinical services to the highest standard.

This role is based at our Solihull clinic.

**How you’ll help us make health happen**

As a Healthcare Assistant, you will support the smooth and efficient running of the clinic by preparing treatment rooms, theatre areas, and equipment to a high clinical standard. You will help maintain appropriate stock levels and ensure general housekeeping is consistently upheld to promote a safe, clean, and organised environment. In addition, you will work closely with doctors and specialist nurses, providing essential support to ensure the effective delivery of a full range of dermatological and nursing services, always prioritising patient care and comfort.

In addition to clinical duties, you will be responsible for creating a supportive and caring environment for patients, ensuring their journey is seamless and of the highest standard. This includes meeting and greeting patients, assisting during consultations, and promoting high standards of clinical care.

**Duties**:

- Undertake all duties in line with training and instruction provided by doctors/nurses.
- Assistance at clinics ensuring patient care by chaperoning and assisting patients to undress/dress.
- Conduct urine testing, weighing and blood pressure measurements as required.
- Assist when required in minor surgical / theatre procedures.
- Input of information into clinic system as required e.g. Pathology Log.
- To become fully conversant with EMIS, the clinic’s Patient Record System. Practice Pal instead of EMIS
- Ensure adequate clinical stock levels in Stock room, consulting rooms and theatre.
- Work according to clinic guidelines, protocols and procedures.
- Work well within the Multidisciplinary Team setting, demonstrating effective communication and information sharing.
- Ensure patient confidentiality is respected and all patients contacts are documented appropriately.

**Key Skills / Qualifications needed for this role**:

- Good work ethic and hardworking (essential)
- Care Certificate or higher
- Background/Interest in Dermatology
- A real passion for patient care and delivering
- A good understanding of CQC policies relating to a clinical environment
- Good communicator and team player

**Benefits**:

- Perkbox rewards, discounted shopping and celebrations
- Employee Assistance Programme - access to wellbeing and free counselling services
- Ongoing training and professional development throughout your career at TDP
- 25 days of annual leave entitlement in addition to public holidays
- Contribution to the company pension scheme (differs by practice)
- Employee discounts for dermatology/aesthetic treatments and skin care products

**Why The Dermatology Partnership?**

We are dedicated to delivering expert medical, surgical, and aesthetic skincare, guiding each patient through their unique journey. We aim to be recognised as the UK's leading provider of clinical dermatology, attracting top clinicians and support teams. We support, understand, and value our patients and colleagues in our welcoming clinics, fostering a culture of trust, respect, and teamwork. We celebrate outstanding performance and take pride in our clinical excellence, our team, and the professional services we offer our patients.

Our commitment to innovation drives us to be flexible, agile, and adaptable, encouraging everyone to contribute to shaping our services now and in the future. We love what we do and are dedicated to making a difference in people's lives. Our values reflect our passion for our work and our commitment to providing exceptional care in a supportive and innovative environment.