Senior Care Worker

**Job Title: Senior Support Worker**

**This is a full-time and part-time waking night role.**

**Reports to: Manager**

**Job Overview**:

- To provide leadership to the care staff within Absolute Care Services Ltd
- To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager
- To supervise the care services within Absolute Care Services Ltd in accordance with agreed standards
- To maintain skills at a current level, and undertake such training and development as may from time-to-time be required to maintain practices as up-to-date

**Location**:
You will be required to work at all of Absolute Care Services Extra Care Schemes; Dymond House and Cloverdale Court. However, you may be required to work from other locations at the discretion of the company and with appropriate notice based on business needs

**Working Hours**:
Full time role as agreed by the Housing with Care Officer

**Responsibilities and Duties of the Job**
- Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
- To ensure that all staff contribute to the efficient running of the service and supervise staff
- Be responsible for promoting and safeguarding the welfare of those individuals they support
- Develop effective working relationships with other employees within Absolute Care Services Ltd
- Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users
- Seek opportunities for personal and professional growth
- Attend statutory training and any other training as directed by the management

**Specific Requirement for Skills**
- Maintain all Care Plans/care records in accordance with Absolute Care Services Ltd policy and audit care records following company policy to ensure compliance
- Ability to induct and orientate new employees to the job role and service
- Organise and plan observations and monitor checks on flex and core colleagues.
- Provide and oversee staff providing people with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
- Organise, manage and dispense medication following Absolute Care Services Ltd policies and procedures
- Communicate any problems, concerns or changes to Service Users’ family members as needed, your colleagues and the multi-disciplinary team
- Core Support Workers need to build rapport with Service Users by establishing personal connections and showing interest in their lives
- The employee should recognise the importance of effective communication within the multi-disciplinary team, with Service Users and their families/friends, whilst recognising people’s needs for alternative methods of communication and respond accordingly
- To greet visitors to the services.
- Core Support Workers need to be able to adapt and address situations Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection
- To engage with community activities to support the emotional and physical wellbeing of our clients.
- To respond to unplanned and emergency calls as per the Contract Specification and record appropriately.
- Use Telecare equipment such as Tunstall to manage and respond to service users needs.

**Administrative Duties**:

- To participate in review meetings, best interest meetings and any other meeting for the wellbeing of clients and the service
- To supervise staff by completing shadowing and observations sessions to ensure junior colleagues remain up to date with best practice
- To complete risk assessments and care plans on a regular basis to ensure the safety and wellbeing of others
- To update electronic records to reflect any changes with clients care needs. E.G Medication/Mar Update.
- To assist with simple day to day budgeting, which could include, collecting pensions and/or paying bills (when handling service users’ money, receipts must be obtained for all transactions where possible, if not details of transactions must be made immediately, and the service user informed accordingly).
- To complete notification and/or incident forms where necessary
- To complete handovers during shifts and ensure relevant paperwork at handover is up to date.
- To monitor and record the level of unplanned sheets for Council Key Performance Indicators

**Desirable**
- Relevant experience in a support working role either through employment, voluntary role or through personal experience.
- NVQ Level 2 or 3 in Health and Social Care.
- QCF Credits Units specific to Dementia

All employees of Absolute Care Services Ltd, as part of the community support team will at all times carry out their duties in accordance with the company policies and procedures, which are included in the staff handbook. An individual copy wil