Compliance Assurance Officer

3 days ago

York, United Kingdom Benenden Health Full time

Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?

With a 119-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no 2 days are ever the same and the opportunities are as diverse as the members we serve.

Benenden Health has exciting opportunities within in its Governance and Assurance team for a Senior Compliance Manager, this role will provide second ine assurance that the regulated businesses are complying with FCA/PRA obligations, with the specific focus on the Consumer Duty, and to drive conversions with first line that deliver good consumer outcomes and improve consumer experiences.

The postholder will:

- Carry out risk-based second line assurance activities, including:

- Delivery of the Compliance Monitoring Plan
- Feedback to the 1st line on the Consumer Duty Management Pack,
- Compliance oversight and input to the annual Board Consumer Duty report
- Act as the primary point of contact for all Consumer Duty matters
- Ensure that any Consumer Duty related issues are identified, addressed and appropriate actions are taken to ensure good customer outcomes are achieved
- Support reporting requirements to the relevant Executive and Board Committees
- Support the review of compliance policies and processes
- Support with the review and approval of financial promotions
- Represent the Compliance team on new product development projects
- Drive continuous improvement across the business, adding value to improve regulatory and customer outcomes
- Maintain regulatory knowledge and good practice

You will have skills and experience in
- Compliance, preferably within the insurance sector.
- Strong communication skills with the ability to build and develop relationships at all levels.
- Investigation skills, with the tenacity to get to the root of any concerns
- Attention to detail with the ability to summarise monitoring and assessment findings in written reports.
- Ability to analyse a range of data, complete root cause analysis and share findings with management.
- Detailed understanding of FCA handbook

The Benenden Health office is based in **York** and whilst there will be an opportunity to work from home, this role is offered on a hybrid basis and there will be requirement of a weekly attendance at the office.

Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including;
- Free Corporate Benenden Health membership
- Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)
- Free onsite car parking
- Up to 35 days’ holiday including bank holiday and no weekend or bank holidays working.
- Pension with up to 10% employer contributions
- Discount available on other Benenden products
- Employee Assistance Program
- Unlimited access to £500 Refer a Friend Bonus Scheme
- Discount and cash back on hundreds of high-street retailers
- Opportunity for hybrid working
- Excellent training and career progression opportunities
- Cycle to work scheme
- Free hot drinks
- Free fruit
- Employee engagement events
- Supporting local charities
- Onsite First Aiders and Mental Health First Aiders
- Free onsite gym

For further information on this role, please refer to the Role Profile

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