Secure Print Planning

**About Pearson**

**About the Team & Role**

The Secure Print Team within Pearson Schools handles more than 4,000 printed items per year, producing more than 9 million question papers.

Working in out Rotherham offices in South Yorkshire, the **Secure Print planning and distribution manager** will ensure the manufacture and despatch of question papers and related examination materials under secure conditions, to agreed schedules.You will take end-to-end ownership of specific despatches/projects to ensure a joined-up workflow and successful delivery.

**Additional responsibilities include**:

- Manage the fulfilment & distribution of secure examination material.
- Create and maintain print and distribution schedules for Print & Distribution Suppliers.
- Liaise with the distributor, team managers, couriers, project managers and centres to ensure deliveries are made within agreed SLAs.
- Work with customs, centres and authorities to ensure all undelivered consignments are accounted for.
- Raise any potential security issues with the Business Assurance Group. Follow agreed procedures to communicate any security risks and provide distributions solutions to paper breaches.
- Assist in integrating the fulfilment & distribution functions of new business acquisitions.
- Manage the set-up of new qualifications. Ensuring schedules are created, processes are agreed and systems are developed to handle qualification-specific requirements.
- Manage the courier relationship. Ensure the courier and distributor relationship ensures all PQS SLAs are met.
- Where possible identify/recommend areas for cost reduction and implement cost-saving strategies without affecting the security, quality or schedule.
- Ensure other team members and colleagues in Customer Services are informed of any ongoing issues that are likely to result in increased Centre / Customer contact.
- Identify and assist with the development of new systems / procedures to improve processes within the Secure Production and Despatch area. Provide “helpdesk” support / guidance for the fulfilment houses in their use of the carrier dispatch systems.
- To ensure all secure production and despatch procedures are followed, documented and participate in any process reviews.
- To ensure all work is processed and printed in line with agreed QMS procedures and quality.
- Check invoices for accuracy and compliance as required and ensure invoices are processed within the agreed turnaround. Where necessary, raise invoice queries with the relevant supplier.

**About You**:
As a customer and quality focused professional you will be/have:

- Experience in managing/co-ordinating a high-volume customer service, logistics or distribution function with tight SLAs
- High attention to detail with ability to create and maintain consistent records relating to the progress and order details for question papers.
- Ability to comprehend and communicate clear instructions with supplier’s and internal customers
- skills in MS Access (or comparable databases / tracking & ordering systems); MS Word and MS Excel (both to intermediate level) to manage quantities, purchase order costs and invoices.
- A positive and results focused team player

**Your rewards & benefits**

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. There is a range ofoptions, see some of them shared here:

- A competitive salary
- 25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this.
- A fantastic pension plan, where Pearson double what you contribute.
- Pearson’s other benefits also include private dental care, private medical insurance, digital GP service, season ticket loan, eye tests, cycle to work scheme, volunteering days, employee wellbeing assistance discounted retail and leisure products and servicesfrom leading companies and much more.

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

**Job**: GEN