Credit Controller
2 weeks ago
**Credit Controller - Fixed term contract to end to end of year**
- **Reports to**: Financial Controller
- **Salary**: Competitive, plus £50 per month bonus on achievement of company sales targets
- **Hours**: Monday - Friday 9am to 530pm plus 1 in 6 Saturdays 930am - 3pm
- **Annual Holidays**:28 days pro rata (including bank holidays)
**About us**:Over the last number of years Stephenson’s, an independent family business based in Stockport has expanded from a £12 to a £20+ million turnover company. We have been supplying the catering trade with equipment since 1868. With further expansion planned, we’re going from strength to strength and seek 'self starters' to grow with us as part of our Finance team.
**The Role**: We are currently seeking a Credit Controller to join our Accounts Department chasing late payments from Customers. This role will primarily be phoning customers to chase monies due at cost of around £500 or less and so a good phone manner and experience in dealing with a high volume of low value debtors will be advantageous.
**Responsibilities**:
- Ensure debts are paid in a timely manner.
- Chase overdue debts & collect payment.
- Handle disputed invoices and negotiate to bring in payment.
- Put accounts on stop where appropriate.
- Process Cash on Delivery and Credit Card receipts.
- Proof of delivery, copy invoices, correct invoice and account errors.
- Debtor Account maintenance.
- Maintain records; collection activity, Cash on delivery & Credit Card Debtor lists, names, address and Credit limits up to date.
- Credit rating renewals for End of month debtors.
- Other general administrative tasks as required.
**Qualifications/Required experience/Personal Qualities**:
- A GCSE ‘C’ or equivalent in Maths
- Experience of working in a Credit Control role
- Strong interpersonal and communication skills (verbal and written)
- Ability to work prioritise own workload and demonstrate planning and organisational skills
- Good attention to detail and IT, preferably Excel skills.
- Good customer service skills and manner when chasing Customers invoices over the telephone and enough confidence to deal with uncomfortable situations that may arise with clients who owe money.
- Other skills that will help you in this role include being friendly, with the ability to work in a team as well as individually and ability to work under pressure and to deadlines.
**Job Types**: Full-time, Permanent
**Salary**: Up to £22,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Credit control: 2 years (required)
Work Location: One location
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