Floor Supervisor

2 weeks ago


Houghton le Spring, United Kingdom The Biddick Full time

**Job Summary**

**Duties**
- Oversee daily bar operations, ensuring high standards of service and cleanliness.
- Manage the bar staff, providing training, support, and guidance to enhance their skills and performance.
- Develop and implement innovative drink menus that align with current trends and customer preferences.
- Collaborate with the culinary team to create complementary food pairings for beverages.
- Monitor inventory levels, placing orders as necessary to maintain stock without overextending resources.
- Ensure compliance with health and safety regulations, maintaining a safe environment for both staff and customers.
- Handle customer inquiries and complaints professionally, striving for satisfaction in every interaction.
- Assist in marketing initiatives to promote the bar and attract new clientele.

**Skills**
- Proven experience in bartending with a solid understanding of mixology techniques.
- Strong culinary skills with experience in food production and preparation.
- Excellent leadership qualities with the ability to motivate and manage a team effectively.
- Exceptional organisational skills, capable of multitasking in a fast-paced environment.
- Knowledge of restaurant operations and customer service excellence.
- Ability to work collaboratively with other departments, particularly the kitchen staff.
- A passion for hospitality and creating memorable experiences for guests.

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 24 months

Pay: £13.50 per hour

Additional pay:

- Bonus scheme
- Performance bonus
- Tips

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Houghton le Spring DH4 7EJ: reliably commute or plan to relocate before starting work (required)

**Location**:

- Houghton le Spring DH4 7EJ (preferred)

Work Location: In person


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