Bank Administrator

4 days ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.

You will need to have experience of working within administration and ideally have worked within a healthcare environment with knowledge of healthcare systems and medical terminology.

To provide administration support to a variety of teams across the Department of Oncology within the Networked Services Division. To ensure a high standard of administration duties are maintained and deadlines are met. To maintain a high standard of service to meet patient needs, keeping accurate up-to-date patient records and validating patient pathways.

The Christie NHS Foundation Trust is one of the largest cancer treatment centres in Europe, and an international leader in cancer research and development.

You will be working in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills.

All flexible working arrangements will be considered, and applicants are invited to make informal contact should they wish to discuss the role and its remit further.

DUTIES AND RESPONSIBILITIES

**SPECIFIC DUTIES AND RESPONSIBILITIES**:

- Validating patient pathways on ‘open referrals’ as part of a Trust-wide project, often escalating or liaising with Medical Secretaries and/or Clinicians
- Using PAS system to action or close open referrals where necessary.
- Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
- Ensure accurate input of patient details when entering data on to information databases and patient administration system.
- Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system.
- Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
- Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
- Provide data to the Information Department as required.
- Completion of diagnosis and staging proforma.
- Liaise with internal and external departments to arrange clinical investigations/procedures.
- Liaise with staff at all levels both internally and externally.
- Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.
- Contribute to the training of new members of staff within a given area as required.

ADDITIONAL REQUIREMENTS
- Follow risk management procedures at all times including the identification, assessment and management of risk within the division.
- To abide by all Trust policies and Procedures.
- To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.

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