Seasonal Lead Instructor

**About The Role**

**Job Title**: Seasonal Lead Instructor

**Responsible to**: Managing Director / Office Manager

**Location**: Working between Seaham Harbour and Durham City

**Two positions available**: 1st April
- 30th September (6 months) and 15th April
- 15th September (5 months)

**Hours**: An average of 32 Hours per week worked flexibly throughout the 6 month contract. Hours will be greater from May to August. This role requires evening, weekend and bank holiday working, all on a rota basis.

**Pay rate**: £14.75 per hour. Your salary will be paid evenly over the duration of the contract. Any additional hours to be settled at the same hourly rate in the final September payroll.

**Benefits**: Holiday pay, pension scheme, uniform provided, gym access, trade discounts and discounts at the Flamingo Cafe.

**Key Responsibilities**
- Open up the centre independently and ensure any Assistant Instructors are briefed on the day’s activities.
- Work with the Centre Manager to check people in for their sessions. This will involve understanding our booking system, and ensuring all emergency contact details are collected.
- Plan and lead high-quality sessions for customers, ensuring they have a fun, safe and adventurous experience.
- Keep a keen eye on the weather forecast to ensure the safe running of sessions and that any cancellations are organised in advance, if possible.
- Act as a positive role model within the instructing team and support the development of Assistant Instructors during sessions.
- Assist Adventure Access Management in delivering staff training and development throughout the season.
- Assist with the maintenance and cleaning of the sites and equipment.
- Work alongside Adventure Access Management in the logistics of moving equipment between our two sites.
- Undertake other reasonable duties as may be required by Adventure Access Management.

**About You**
- Passionate about the outdoors and introducing people to the wonderful world of Water Sports.
- Able to competently lead kayaking, paddle boarding and canoeing sessions for our broad range of customers.
- Dedicated to providing first class customer service in the office and during sessions.
- Happy working as part of our small team, approaching the role with enthusiasm and a positive mind set.
- Able to solve problems and make decisions independently, when necessary.
- Confident to take control and keep a cool and organised head in the event of an emergency.
- Sensitive to the needs and feelings of others.
- Takes a proactive approach to professional development.

**Essential Qualifications and Experience**
- Experience of leading groups in a coastal venue
- Experience in Forecasting
- Work experience in a commercial water sports/outdoor company
- Experience of leading canoe, kayak and SUP sessions
- Paddlesport Leader or Sheltered Water Coach Award (UKCC Level 2)
- Coastal Personal performance award or leadership award
- Valid 16 Hours Outdoor First Aid Certificate
- Enhanced DBS check
- Full UK driving licence and personal transport
- Basic IT skills

**Desirable Qualifications and Experience**
- Dragon Boating Helm/Experience
- Experience working with SEN/ Disability groups
- Experience assisting with staff development
- Bushcraft/ Forest School/ land based activity lead experience
- BC Course Provider Eg PSRC
- Team building and corporate experience
- Experience of using online booking systems, such as Bookwhen

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: £14.75 per hour

Expected hours: 32 per week

**Benefits**:

- Company pension
- Gym membership
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 01/11/2024
Expected start date: 01/04/2025