Head Receptionist

12 hours ago

Worcester, United Kingdom Network Catering Full time

We are currently working with a 4* hotel located in Worcester who have an exciting new opportunity that has become available for a Head Receptionist.
As Head Receptionist, your duties will include
- Answering the switchboard and transferring calls as required
- Taking guest reservations and entering them into the computer ensuring the availability is correct at all times
- Dealing with guest requests and enquiries on a one to one basis and over the telephone
- Checking in guests and checking out guests in the correct manner ensuring all procedures are followed correctly
- Dealing with any problems or complaints in the correct manner and passing the information on to the relevant people immediately
- Taking payments for guest accounts, restaurant bills, balancing and banking the money and PDQ at the end of every shift
- Training of new staff team members
- Ensuring the weekly rota is completed and the department covered

The ideal Head Receptionist will
- Have experience in a similar role or be looking for the next step up
- Be friendly and welcoming
- Ensure the best level of customer service is provided at all times
- Be professional and a good communicator
- Be able to work under pressure and multi-task

As Head Receptionist, you will be working 40 hours a week on any 5 days out of 7, flexible shift patterns. The pay on offer is £20,760 per annum.

  • Hotel Head Receptionist

    2 weeks ago

    Worcester, United Kingdom Diglis House Hotel Full time

    The Diglis House Hotel Job Description - Head Receptionist Job Title: Head Receptionist Department: Reception/Office Reports to: Front Office Manager Summary of Position Support the Front Office Manager with the smooth running of the reception desk ensuring that excellent customer service is delivered at all times. Liaising with other departments where...

  • Head Receptionist

    2 weeks ago

    Worcester, United Kingdom Vets for Pets Full time

    If you enjoy providing great service and working in a team, we have just the opportunity for you at our Worcester practice. **What your typical day will look like** - As Head Receptionist, you will oversee the reception team, ensuring daily tasks are completed in a timely manner, whilst managing your own admin duties and making sure that a great level of...

  • Receptionist/administration

    2 weeks ago

    Worcester, United Kingdom BEDWARDINE FUNERAL SERVICES Full time

    Bedwardine Funeral Services Vacancy for Receptionist/Administrator (20 Hours Per Week). Bedwardine Funeral Services are a small privately owned funeral directors, on the westside of Worcester, established for over 30 years; offering a professional, caring and friendly service to our clients, at a very difficult time in their lives. We are looking for an...

  • Receptionist (Part Time)

    1 week ago

    Worcester, United Kingdom RGS Worcester Worcestershire Full time

    **RGS Worcester** Worcestershire**Salary**: Competitive plus benefits**Job type**: Part Time, Permanent**Start date**: September 202531 July 2025**Job overview**: The RGS Worcester Family of Schools is delighted to invite applicants for the position of Receptionist. We are currently seeking a dedicated and personable Receptionist to be the welcoming face...

  • Front of House

    7 days ago

    Worcester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Front of House Team Member Worcester | Front of House | Permanent |Part Time| Salary up to £22,755.20 pro rata 16 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the...

  • Front of House

    3 days ago

    Worcester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House **Front of House Team Member** **Nuffield Health Worcester Gym | Permanent | Part Time** **£24,980.80 Pro Rata** **20 hours per week** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the...