Training Coordinator

4 days ago

Cambridge, United Kingdom Ann Pettengell Full time

We are currently assisting our client with the recruitment of a full-time Training Coordinator to join their team based in Waterbeach (free onsite parking available). Reporting to the Training Manager, you will provide administrative support for the provisionof accredited training programmes that take place throughout the UK.

Your day-to-day duties will include:

- Register delegates onto courses ensuring all requirements are met and delegates are provided with all information to ensure they get the most out of their training day
- Maintain accurate records for all planned training courses
- Updating training delegate records on Database
- Monitor and chase course payments in a timely manner
- Communicate with customers to keep them informed about training courses, starter kits and other relevant information
- Assist Training Manager and help co-ordinate all aspects of training courses provided by (booking venues, hotels, lunches etc).
- Assist Training Manager to ensure that the Training Provider has all the information and products necessary to carry out the training (including scheduling and organising training boxes)
- Send out and monitor training surveys and software registrations
- Assist the Training Manager with the management and administration of new and existing approved Training Academies
- Assist the Training Manager with training related enquiries from academies, delegates and prospects
- Assist Training Manager in collating data/statistics for company meetings
- Provide post training advice and guidance
- Offer an exceptional level of customer relations and service
- Process orders and take payments
- Undertake any other tasks/duties as may be required within a busy office environment
- Assist in achieving company goals

To be considered for this exciting Training Coordinator role, you will need the following experience:

- Experience within a similar position highly desirable
- Good attention to detail
- Strong organisational skills and ability to prioritise workload
- Excellent communications skills and ability to communicate at all levels
- Ability to develop and maintain good relationships with clients
- Good problem-solving skills
- Committed and hard-working with a flexible approach
- A friendly and enthusiastic team player keen to be a part of a growing organisation

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