Hub Support Worker

DAY HUB SUPPORT WORKER

(Bognor Homeless Day Hub Service)

**Salary**: £6,712 per annum

**Hours**: 12 hours per week,
Tuesday, Thursday 4pm-8pm and Saturday 9am-1pm

**Location**: Bognor

We are looking to recruit a support worker within our day hub in Bognor. The Hub is often people’s first point of contact with Stonepillow and services that will support them out of homelessness. At our day hub, people who are rough sleeping are offered a combination of support and access to practical services including showers and laundry facilities, hot meals, and access to telephones and computers. On-site appointments are also available with a GP and a podiatrist.

The warm welcome and practical help provided by the day hub team is a starting point for building a relationship which enables us to support people in their journey from the streets.

Providing hot food and clean clothes improves how people feel so they are in a better position to work with us and take the necessary steps to address the underlying causes of their homelessness. These essential services are integrated with a package of assessment and support which can facilitate lasting change.

This role is an ideal role for those who would like to have a positive and hands on approach to supporting vulnerable people in our community. If you are looking for a change in career or would like to start your career in the homelessness sector, this role is a wonderful introduction to supporting the most vulnerable in our society. We welcome applicants from all backgrounds, and you do not necessarily have to have a background in our work - just the passion and drive to make a difference

Stonepillow has a values framework and set of expected behaviours. Every employee is expected to work within this framework and participate in ensuring that these values are upheld in there day to day work.

**These values are**:
Client focused - Putting clients at the heart of what we do and engaging them to actively participate at all levels of the Charity

Collaborative - Working with clients, local communities, stakeholders and partners to reduce homelessness and end rough sleeping.

Valuing diversity - Clients, staff, volunteers, trustees and communities

Innovative and high quality - Delivering high quality services which evidence value for money and positive outcomes of Clients.

Professional, respectful and kind always - When delivering services to our clients, working with communities and how behave towards each other on a day to day basis.

**In order to be successful in this role you will need**:
Ability to work independently without constant supervision, as well as within a team

Good verbal and written communication.

IT skills necessary to undertake all administrative and reporting requirements.

Ability to deal with challenging situations in a calm and effective manner, managing risk and health and safety as appropriate

Ability to motivate, engage and inspire

**The benefits of working at Stonepillow**:
Actively supporting those in need in your local community

Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling

A medical cashback scheme and retail discounts

Stakeholder pension, employer contribution of 5%

23 days holidays, based on work pattern

**A bit about us**:
Stonepillow support and empower homeless and vulnerable people with compassion and commitment to achieve sustainable independence and wellbeing and make positive changes in their lives. Stonepillow have been working within the local community for over 30 years.

It is essential that you have a non-judgmental and enabling approach to supporting single homeless and vulnerable adults.