Aftermarket Service Engineer

3 days ago

Doncaster, United Kingdom Austin Banks Ltd Full time

**1299881**

**Aftermarket Service Engineer**

**Doncaster**

**£30,500, 37 hour week**

Our client is looking to add an exceptional aftermarket service engineer to their team who is able to deliver site service provision for all new and existing customers in a courteous and professional

manner, within the UK and Overseas when required.

**Duties**:

- Work closely with fellow Service Engineers and the 'Sales & Service Manager’ to prepare and plan for delivering all Service activities. Utilisation of 'MH Service Hub’ to be used within day-to-day operations.
- When on site be actively involved in building working relationships with site contacts.
- Be observant for any further opportunities to be reported back to the sales team.
- Share hot desk facilities in the workshop office to prepare all associated paperwork, for example;
- RAMS, Service Reports, Spares Parts List etc.
- To identify and solve problems as they occur in conjunction with members of other departments.
- To supervise agency fitters and Technicians when deployed as part of the working party.
- Upon completion of works compile service report, Utilisation of 'MH Service Report Template’ to be used to produce a professional & accurate report.
- Advise customers on the correct equipment operation, care and maintenance.
- To aid service booking a minimum forward notice period of 2 weeks is required (where possible) where engineers are unable to work away or have personal evening events in which they can only work standard shifts. Simply cross out the date in advance on theService planner when these occasions occur.
- Will be responsible for managing your scheduled workload in line with the 'Scope of works’.
- To carry out any other duties that can reasonably be assessed to be part of the role
- Health and Safety Responsibilities
- To carry duties out in a manner that safeguards the post holder’s health and safety, as well as that of his/her colleagues.
- Complete standard 'Risk Assessment and Method Statement’ and submit to the customer before site attendance.
- Complete on the job 'Point of Work Risk Assessment’ before the start of every site intervention.
- Ensure company safe working practices are implemented and adhered to at all times
- Manufacturing and Aftermarket staff, Sales, Purchasing, Quality Assurance and Engineering.
- Encourage a team working culture that has a vision to succeed and grow.
- To carry out all responsibilities with regard to company policy and procedures.
- To comply with all health and safety at work requirements as laid down by the employer.
- Other duties and responsibilities that arise in the nature and character of the job role.

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