Neighbourhood Coordinator

About our client

People come to work for them because they believe in what matters to them. Inclusion drives all that they do, be that the services they offer to tenants, the environments they create or the homes they deliver. One in four people in this country are disabledbut most homes are designed to exclude them. They believe in designing homes and creating neighbourhoods that everyone can share and enjoy. They have 3350 homes across the country from Tyneside to Cornwall. They are champions of the Lifetime Homes Standardand provide expert training and consultancy through their Centre for Accessible Environments (CAE) in-house team.

About the Role

You will be responsible for delivering housing services to their tenants at their schemes in Hull.

This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising withsocial services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour. It’s important that you haveexperience managing ASB.

Lone working will be expected as part of this role however you will be working as part of a small team managed by the Neighbourhood Manager, and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to their success and youwill work closely with tenant representatives and tenant groups.

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector, and will be committedto their inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different
circumstances and service demands.

For a copy of the job description, please click here.

This role will remain open until the position has been filled so don’t miss submitting