Dental Receptionist
7 days ago
**Dental Receptionist**
**Location: Birmingham, B31 4RE**
3 days per week - Monday 9am-9pm, Tuesday and Wednesday 9am-6pm
Ø Hourly rate starting from £9.50
Ø Retail discounts and deals through our easy-to-use Best Place for Perks app
Ø £50 birthday bonus
Ø Comprehensive training (including online and in person courses)
Ø Uniform provided
Ø Refer a friend scheme
Ø Free parking and excellent public transport links locally
Our ‘Best Place to Work’ ethos provides a supportive environment for all staff; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice.
Our Receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.
**Key responsibilities**:
- Answering queries ensuring an exceptional patient journey both in person and over the phone
- Booking and rearranging appointments in the most efficient manner using a diary-management system
- Completing relevant forms for NHS and private schemes within a specified timescale
- Taking payments and chasing outstanding patient debt
- Liaising with dental laboratories, supply companies and other organisations
**Key skills and experience**:
- Excellent customer service, communication and interpersonal skills, ideally gained in a front of house customer facing role
- Strong attention to detail
- High level of organisation
- An excellent team player
- Positive nature - able to adapt and take on change easily
- Responsible and reliable with a strong work ethic
- Able to use IT and computer-based systems
- Willingness to learn and develop your skills
- Be educated to GCSE level (or equivalent) in Maths and English (desirable)
- Prior experience in a dental/medical background (desirable)
If you like the sound of working with Dental Partners, don’t hesitate, click “Apply” now.
**Job Types**: Part-time, Permanent
**Salary**: From £9.50 per hour
**Benefits**:
- Referral programme
- Store discounts
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Can you commit to the working hours - Mon 9am-9pm, Tues, Wed 9am-6pm?
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