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Claims Admin and Complaints Handler
2 weeks ago
This role is office Based, in Epsom Surrey KT17
Working for an ExamWorks company, what is on offer?
- Continuous training and development with support given by our expert team
- Appraisal programmes for all which aids your progression and salary increments
- Pension that allows you to choose how much you put away for your retirement
- Employee referral programme - £250 for every employee you refer
- Free parking
- Amazing social events,
- Flexible approach to home working where your role allows
- Relaxed working environment with a ‘dress to perform at your best’ policy
- Match funding for your charitable activities
- Employee Assistance programme - legal advice, counselling and much more
- Discounts on retail, entertainment, eating out, purchases
- Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition
- Reward & Recognition - e-vouchers linked to our values
- Holidays that rise with length of service
- Cycle to work scheme
- Ask Mike - put your questions to our CEO - your thoughts and opinions are welcome too
- Opportunities to undertake recognised qualifications
We are a group of companies working in the legal, accident management and healthcare sectors currently looking for Claims Admin and Complaints Handler to join us.
As a Admin and Complaints Handler you will be working for Sovereign Automotive.
To provide administrative support to the Claims Team: - setting up new claims, saving documents/photos/CCTV/correspondence, taking FNOL reports from clients quickly and accurately whilst ensuring that SLA’s and KPI’s are consistently achieved.
To acknowledge, investigate, monitor and conclude all customer complaints in keeping with FCA guidelines.
We are a disability confident employer
IND2
**Salary**: £21,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London KT17 1BD: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Claims Processing: 1 year (preferred)
