Live Science Team Member

**Location**:Venue-based - most of your time will be spent in our venue on Bristol Harbourside interacting directly with visitors.

**Department**:Operations

**Report to**:Live Science Team Leaders and Live Science Team Manager

**Responsible for**:No direct reports

**Salary**: £12.00 per hour starting salary, rising to £12.40 per hour after passing probation, and £13.17 per hour upon completion of progression milestones.
**Contract**:Permanent

**Working hours**:We have two potential contracts available

**32 hours per week, worked over 4 days per week, 9.00am-5.30pm**
You would be required to work 3 out of 4 weekends of the month - both Saturday and Sunday

**24 hours per week, worked over 3 days per week, 9.00am - 5.30pm**
You would be required to work 2 out of 4 weekends of the month - both Saturday and Sunday

**Regular shifts are worked Tuesday - Sunday**
There will be occasional Monday open days, for School holidays and training days, and rare evening events, including Planetarium night shows

A fixed schedule of shifts can be discussed.

**About We The Curious**

We The Curious is an educational charity and South West England's leading science centre.

We produce experiences that bring people together to play, get creative with science and explore different ideas.

We work with partners, locally and nationally, supporting people to be inquisitive, develop new skills and improve their wellbeing.
We are progressive, inquisitive, collaborative, playful and creative.

**Our mission**

Our aim is to connect and empower people through sharing creative experiences which celebrate unknowns in science.
Our work as a charity is driven by five key pledges:

- Cultivate Curiosity
- Include Everyone
- Open Up Science
- Sustainable Futures
- Build Resilience

You can find out more about these in our Manifesto.
**About the role**

Live Science Team provide creative, playful, inclusive experiences to people who attend our venue. Enabling excellent visitor experience and supporting the other Live Science Team Members will be your priority.
Within our venue you will be presenting shows, facilitating hands-on activities, starting conversations among exhibits and helping people to get involved by sparking curiosity, creating fun and promoting the value of people’s opinions and life experiences.
Live Science team is responsible for the safety of our visitors whilst they are in our venue. To achieve this you will be required to follow our safeguarding and evacuation procedures and adhere to risk assessments for all activities we deliver.

In our ground-breaking Open City Research activities, you will be the link between our research partners and our visitors, explaining the background of real science research and helping them to participate.

Our venue and events are attended by lots of different people and age groups, but our main audience is families, so you should be confident working with children (aged 3-11 years) and young people, as well as being comfortable encouraging adults to get involved in the fun

**What will you do in this role?**

**Role specific responsibilities**
- You will provide playful and inclusive experiences to our visitors. You will present in our programme spaces, such as our kitchen space, the Theatre of Curiosity, the Studio, our 3D Planetarium, and the Open City Lab: a space where visitors can get involved in real research
- In these spaces you will lead story-telling, demonstrations, explanations and hands-on activities. It can include working with simple robots, chemicals, toys, food, plants and bespoke equipment such as smoke machines.
- You will be at hand amongst the exhibits to start conversations and spark curiosity in our visitors. You will use your knowledge and passion for discovery to encourage interactions between yourself and visitors, and get visitors involved with an exhibit or activity. You will adapt to the needs of the diverse range of individuals who visit We The Curious.
- You will take initiative to assist visitors and co-workers whenever they need it.
- You will ensure spaces look welcoming, have the equipment needed and are clean and safe.
- You will keep aware of your surroundings, ensuring that visitors and staff are safe. You will learn and follow safe-working policies, including emergency evacuation procedure and our safeguarding policy.
- You will listen to visitor feedback, remain calm and resolve issues where you are able, working with your colleagues, or escalating, if needed.
- In the venue, you will welcome school groups on school trips, helping to manage their experience of our venue.
- When there are opportunities to do so, you will work with other departments. This can include more meetings and office-based work.
- You will welcome volunteers into We The Curious during holidays and busy periods, being on hand for support and queries throughout the day
- This role requires you to work a flexible shift pattern - You will be working 3 out of 4 weekend