Transport Office Co-ordinator
4 days ago
Channel your office-based transport operations experience, ability to connect and engage with customers, and calm-under-pressure personality into a long-term temporary job as **Transport Office Co-ordinator (maternity cover)**at **Grundon's Colnbrook depot, near Heathrow**. As TOC, you will join us on a **fixed-term, full-time contract**, **covering a period of maternity leave for up to 12 months, and earning a competitive salary and great benefits**, including:
- Pension scheme - you contribute 5% of pay (true cost is less due to Income Tax and NI relief) and Grundon matches this
- Reward and discount shopping scheme
- Discounted gym membership (at participating gyms)
**About the Transport Office Co-ordinator (maternity cover) role**
Our very busy transport offices are the nerve centres of our waste collection services and key to daily operations running smoothly. Colnbrook is one of our bigger depots, and as one of three Transport Office Co-ordinators, you will:
- Manage requests from initial order through to processing, liaising with customers and proactively dealing with complaints, always with the focus on providing excellent customer service.
- Use your scheduling/planning skills to prepare daily computerised routes for drivers and ensure they are thoroughly debriefed at the end of shifts, resolving any issues they may have with their rounds.
- Proactively identify and resolve potential operational service failures, such as breakdowns, to minimise complaints.
- Accurately record and input data to ensure accurate invoicing and mínimal customer queries.
**What we’re looking for in our Transport Office Co-ordinator (maternity cover)**:
- Ideally, you have two years' office-based experience in transport operations, or a sound knowledge of the waste industry
- Competent computer skills, including databases (we’ll train you up on our computerised traffic system)
- Attention to detail
- Strong team player and confident communicator
- Ideally, you hold a Certificate of Professional Competence (CPC). A full UK driving licence is essential
- Good local geographical knowledge
**Working hours**:7.30am-5pm, Mon-Fri, plus one in three Sat mornings, 7.30am-12pm - an average of 44 hours per week, though flexibility may be required.
**Grow with Grundon**
Grundon is an award-winning and long-established waste management, environmental and quarrying company, and we place great value on attracting and developing great people. Interested in joining our success story as Transport Office Co-ordinator (maternity cover)and strengthening our team? Click apply No agencies please.
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