Collections Associate

7 days ago

Derry, United Kingdom Riada Resourcing Full time

**Contact Nyree Quinn | 028 7032 6600**

**Collections Associate - L/Derry - Permanent**

**Employee benefits package**:

- 38 hours per week
- Monday - Friday 8:00 am - 5:00 pm & 8:00 am - 12 noon on Fridays
- Flexible working available - Hybrid working model after successful completion of induction and training period (2 days at home, 3 days in the office)
- Permanent opportunity
- Life Assurance
- 33 days holidays increase to 34 after 2 complete years of service,
- Company sick pay after 6 months service
- Inspire Employee Assistance Programme
- Healthshield Cashback plan
- Quarterly Gainshare bonus

You will play a significant part of the Finance team, comprising of Accounts Payable, Account Receivable, General Ledger Accounting and Trade Compliance. Your main focus will be to oversee and be responsible for collections of outstanding accounts receivable from the existing client base. **Duties will include**:
▪ Making outbound calls in a professional manner
▪ Identify, investigate and resolve payment variances. This will include short payments, late payments, past terms discounts, duplicate billings, etc
▪ Reviewing open accounts for collections efforts
▪ Proactively identifying process improvement opportunities that will reduce future occurrences of aged accounts receivable balances
▪ Maintain financial and data accuracy
▪ Commits to adhering to Service Level Agreements both within the company and with outside customers
▪ Supporting credit management across numerous sites

**Criteria**:
**▪** Previous experience in a similar role ie collections associate / sales ledger / admin in a high volume environment or similar ▪ Proficiency in Microsoft Office including Excel, Word, Access, and other software as needed to perform duties of the position
▪ A minimum of 5 GCSE’s or equivalent including Maths & English
▪ Strong organisational skills in handling multiple responsibilities simultaneously with high attention to detail and a high level of accuracy
▪ Ability to work independently or/and collaboratively, and to adapt to a fast-changing environment
▪ Strong communication, proactive problem solving, and analytical skills required

Riada Resourcing is an equal opportunities employer.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

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