Restaurant Shift Leader

1 week ago

Filey, United Kingdom Haven Full time

Join our team at Primrose Valley Haven’s largest holiday park situated along the magnificent North Yorkshire coast in Filey.

Primrose Valley, Near Filey, North Yorkshire YO14 9RF GBR
**Job Details**:
**Position**: Restaurant Shift Leader
**Type**:Full-Time / Part-Time / Seasonal
**Pay Rates**:Up to £12.44 per hour depending on age
- Transport home can be provided for team working late/unsociable hours

**Join our One Great Team here at Haven as a Restaurant Shift Leader**, where you'll play a key role in leading the team by example to ensure smooth shift operations and exceptional service standards.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

**Key Responsibilities**
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee daily operations, including opening and closing procedures, ensuring everything runs smoothly and efficiently, especially during peak hours.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

**Requirements**:

- Experience as a Team Leader or Supervisor in a restaurant, hospitality or retail role is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.

**What We Offer**
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more

**How to Apply

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