Transaction Assistant

2 weeks ago

Knightsbridge, United Kingdom Harrods Full time

Transaction Assistant

Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Transaction Assistant, is to deliver seamless customer service to all our clients.

Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is key to our success. It goes without saying that our clients expect simplicity, ease, pace and most importantly, personalised service tailored to their needs, when they visit us. That’s where the role of Transaction Assistant comes in.

About the role

As a Transaction Assistant you will be working alongside our Private Shoppers. You will be responsible for a seamless client experience at point of sale.

Below are just a few of the things you will be responsible for:

- A smooth payment transaction process adhering to the Harrods Policy and Procedures.
- You will uphold the Harrods Values and strive to deliver the best luxury service at point of sale.
- Assisting the Private Shoppers with their client, this might be during an appointment or with payments afterwards.
- Arranging add on services such as alterations, gift wrapping, arranging a delivery and other services across the store.
- Investigating quotes for dispatch and delivery arrangements, both locally and internationally as required through our in-store specialist teams.

About you

In order to be successful for this role, you will possess the following skills and behaviours:

- You will be passionate about delivering the very best for our clients, and luxury service standards at all times.
- You will be able to multi-task within a busy environment.
- You will be knowledgeable in a range of currency.
- You will have a flexible approach to working within a large team, including assisting one or more Private shoppers at once.
- You will take the initiative and being able to think on your feet.
- You will be organised and methodical in your approach to any given task.
- You will be a team player and collaborative style.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you will receive an excellent benefits package, including our our famous in
- store discount (including Food Halls and restaurants), BUPA healthcare, bonus scheme, excellent pension scheme
- if you contribute 6%, the company will contribute 10%, as well as being eligible for our company bonus scheme.

Uniquely You

Additional Information:
Time Type:
Permanent

Department:
Personal Shopping Operations (Lina Palciauskaite)

  • Transaction Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Transaction Assistant We’re currently looking for full time Transaction Assistants within our Private Shopping team, to join our welcoming and close-knit Harrods family. Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our...

  • Transaction Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Transaction Assistant We’re currently looking for full time Transaction Assistants within our Private Shopping team, to join our welcoming and close-knit Harrods family. Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our...

  • Transaction Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Transaction Assistant Our mission is to exceed the needs and aspirations of our customers to create memorable and everlasting moments for them. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care. About you Accurate and process driven that strives being part of a team. As a Transaction...

  • Transaction Services Assistant

    4 days ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    We are looking for Transaction Services Assistants to join our fast-paced and diverse Transaction Services team. This role specialises in supporting the Retail teams across Harrods with large and complex transactions while providing world-class customer service. **About the Role** Please note this is an on-site role, requiring presence in Knightsbridge...

  • Private Shopping Transaction Assistant

    1 week ago

    Knightsbridge, United Kingdom Harrods Full time

    OverviewWe are looking for a Transaction Assistant to join our fast-paced and diverse team of Private Shoppers. Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is in our DNA. It goes without saying that our clients expect simplicity, ease, pace and most importantly personalised service, tailored...

  • Luxury Sales Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Designer Exchange Full time

    Designer Exchange is a sustainable led company located throughout the UK, with a presence in Spain. Backed by a sister company that has had insurmountable success with the second hand electronic industry we have been open since December 2013 and have already exceeded all expectations. Looking ahead we see nothing but fantastic opportunities for this company...

  • Luxury Sales Assistant

    1 week ago

    Knightsbridge, United Kingdom Designer Exchange Full time

    Designer Exchange is a sustainable led company located throughout the UK, with a presence in Spain. Backed by a sister company that has had insurmountable success with the second hand electronic industry we have been open since December 2013 and have already exceeded all expectations. Looking ahead we see nothing but fantastic opportunities for this company...

  • Luxury Private Shopping Associate

    1 week ago

    Knightsbridge, United Kingdom Harrods Full time

    A leading luxury department store in Knightsbridge is seeking a Transaction Assistant to support the Private Shopping team. The role involves ensuring a seamless client experience at point of sale, assisting with shopping requests, and arranging services like gift wrapping and delivery. Candidates should have strong customer service skills, the ability to...

  • Senior Sales Associate

    2 weeks ago

    Knightsbridge, United Kingdom Eleventy Milano Full time

    **Job Summary** **Duties** - Greet customers warmly and assist them in finding products that meet their needs. - Utilise upselling techniques to enhance customer purchases and increase overall sales. - Maintain an organised and visually appealing sales floor through effective merchandising strategies. - Handle customer inquiries and resolve any issues with...

  • Fulfilment Assistant

    1 week ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    We are looking for a highly organized and detail-oriented Fulfilment Assistant to join our dynamic Furniture Fulfilment team here at Harrods. **About the role** In this essential role, you will manage the complete lifecycle of customer Sales Orders (SOs) from order creation to successful delivery, ensuring smooth operations, timely fulfilment, and...