Customer Experience Administrator and Reception

1 week ago

London, United Kingdom bodytonic clinic Full time

**Exciting job in the heart of London**

Are you looking for an opportunity to be part of a multi-disciplinary clinic which has a fun and unique company and clinic culture?

We are looking for Customer Experience, Reception and Administration Staff to join the team on a full time basis (up to 40 Hours) for our Stratford (E15 / E20) and Canada Water (SE16) Clinics.

**Benefits**
- 4 working days meaning 3 days off a week
- Mentoring, support, training, CPD (internal & external) including: First Aid, Mental Health First Aid.
- Progression opportunities such as networking, social media, marketing, IT and leadership roles.
- Discounted treatments and products along with company benefits.
- Company benefits and perks including paid holiday, company pension & health insurance
**Ideal opportunity for someone who is**:

- able to hold a conversation and build a rapport on the phone or in person for up to 15 minutes using phonetics to avoid data errors
- able to answer questions from customers regarding the services provided at bodytonic clinic in a way that they become a paying customer
- able to identify and recall names, faces and information of patients in order to provide a friendly and welcoming experience
- able to plans and organise work in an efficient and productive manner focusing on key priorities and communicates work streams effectively
- able to demonstrate an ability to learn new information quickly and proficiently
- able to show attention to details and not allowing important details to slip through the cracks
- willing to go the distance to get something done along with tenacity
- able to follows through on commitments, living up to verbal and written agreements regardless of personal cost
- able to act without being told what to do and and brings new ideas to the company
- able to demonstrate great communication skills with peers and management
**About us**

We are an award winning family run multidisciplinary clinic with 2 locations in STRATFORD central east and CANADA WATER south east London. We continue to grow sustainably within the industry and have a fun unique company and clinic culture with team members who love working together to achieve their goals. We have an amazing reputation within our community and our management team works hard to attract customers to the clinic for you to deliver the best of your ability. Our team is diverse, from all over the world, friendly and high performing giving you the opportunity to form new friendships and connections.

**Work remotely**: No

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£27,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company events
- Company pension
- Flexible schedule
Schedule:

- 12 hour shift
- Weekend availability
Reference ID: APR 22

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