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Housing Allocations Advisor
2 weeks ago
Housing Allocations Advisor
£29,540 to £32,061 per annum, pro rata
Fixed Term, full time x 37 hours
Creating safe homes and communities where our customers can thrive is a key priority for us here at East Devon District Council. To help us do this we are now looking for customer focused colleagues to join our Housing Allocations teams.
**As our Housing Allocations Advisor, what will you be doing?**
In this role you’ll join our Allocations team who are responsible for helping people find a suitable home and ensuring that our available properties are advertised and allocated in a timely manner in line with the Housing Service objective of the right person for the right property. As part of the Housing Allocations team you will be the first point of contact for our customers and will be responsible for providing a responsive and pro-active service to housing register applicants and tenants requiring housing.
To be considered for this role you will be experienced in handling customer enquiries and have a strong sense of how these communications impact an organisation. Excellent communication skills both written and verbal are essential, as is the ability to tailor these communications to a broad range of audiences.
Whilst previous experience is useful, we want people who are customer focussed and understand the importance of working collaboratively with teams across the Council to ensure good outcomes for our customers.
About us
East Devon is independently recognised as an outstanding place and so it follows that its council must also strive to be outstanding. We have been awarded Gold Investors in People which demonstrates our commitment not only to our customers, but also to our employees. Everything we do is aimed at ensuring that East Devon is a place that people want to live in, work in, visit and enjoy. Our ambition is to be an outstanding council which works together with local people to create great value services and an outstanding community, economy and environment for East Devon, now and for future generations.
Apply
Closing date: midnight on **21st September 2025** with interviews planned for w/c **29th September 2025**
**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Pay: £29,540.00-£32,061.00 per year
**Benefits**:
- Free flu jabs
- Health & wellbeing programme
- Sick pay
Work Location: In person
