Infant Feeding Support Worker

Chelsea and Westminster NHS Foundation Trust, Neonatal Units are proud to have commenced their journey towards UNICEF Neonatal Baby Friendly Initiative Accreditation.

The role advertised involves supporting the Baby Friendly Initiative leads to maintain and uphold the Baby Friendly standards on the neonatal unit, through supporting all families beyond discharge and assisting in teaching of staff. The post holder will also be instrumental in maintaining accreditation status. This role may occasionally require cross-site working.

Support mothers with hand expressing.

Work with the nursing staff to support the families on the unit in accordance with the UNICEF baby friendly standards. Support staff to ensure families are undertaking skin to skin/ Kangaroo care on a regular basis and to promote the benefits. Support nursing staff to undertake expressing and feeding assessments when scheduled.

To promote breastfeeding on the unit, educating families on the short and long-term benefits for both mother and baby. To support families with bottle feeding if it is their wish to do so. To advise on positioning and encourage responsive feeding Provide parent craft teaching on topics including infant feeding, baby massage, safe bottle-feeding, etc.

To work with the BFI lead to carry out 1:1 sessions with nursing staff to ensure they are able to document assessments correctly on Cerner. To ensure BFI data is completed on Badgernet and to support nurses with this. To work with the Baby Friendly Initiative (BFI) Leads to ensure all new staff carry out their orientation and complete their 2 day and full day Baby Friendly study days. To also assist the BFI leads in completing Practice Skills Reviews. work with the BFI lead to complete parents, staff and environmental audits every 4 months, to evaluate the findings and negotiate action plans if needed..

We provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have over 6,000 members of staff that arePROUDtoCarefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for - our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.

In 2020 Trust was rated by the Care Quality Commission as Outstanding in the well-led and use of resources domains and Good in the safe, effective, caring, and responsive domains. The Trust as a whole was Good, but the Chelsea site was Outstanding.

Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate. We are currently spending £25 million on expanding our adult and neonatal critical care facilities at Chelsea and Westminster and redevelopment of our children’s unit at West Middlesex - in partnership with our charity, CW+ and generous donors.

Provide and receive routine information. Ability to explain planned care to other members of the multi-disciplinary team.

Enter, obtain and collate information from computer systems, ensuring it is accurate and complete.

Demonstrate appropriate skills when dealing with difficult situations.

Prioritise needs of the family, providing appropriate advice and information in a supportive manner.

Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.

Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, and understanding of physical or mental health conditions.