Head of Operations and Partnerships, Adult Social

**Suffolk County Council, Ipswich IP1 2BX**:

- **Head of Operations and Partnership Manager (MHLDA)**:

- **£66,065 - £74,631 per annum (pro rata if part time)**:

- **37 hours per week**:

- **Permanent**

We are committed to **flexible working**, so please read the Job and Person Profile to find out about the types of flexible working available for this role.

This is your opportunity to help us to** innovate and shape the future** of mental health services in Suffolk.

**About the role**

This is a key role within the organisation and the wider Suffolk System, located within the Adult and Community Services (ACS) directorate. The main purpose of this role is to contribute to the **effective leadership** of the Adult and Community Services Mental Health, Learning Disabilities and Autism (MHLDA) Service area, delivering good quality services and effective integration between health and social care through collaboration with stakeholders and partners across the system to deliver better outcomes for the people of Suffolk.

You will also work with Area and Assistant Directors, County Councillors, the Director of Adult Social Care as well as health leaders to deliver the council’s political and** strategic agendas** and lead specific **projects and programmes**.

You will lead the service area social work teams to deliver the highest standards of social care, reablement and therapy services for the people of Suffolk.

**System leadership** will be a key part of the role, as integration with health, voluntary sector and sector partners are key components of transforming service delivery, ensuring health and social care systems are joined up and accessible for all our service users.

As a leader, you will be expected to promote Suffolk County Council’s vision, objectives and priorities effectively to your staff, our partners, and the public and always inspire others by role-modelling our organisational values. You will promote a culture of value for money, outcome-based customer focus and continuous improvement.

Key deliverables will include:

- The creation of a high-performance culture within the ACS directorate that is flexible, innovative, responsive to changing priorities and empowers people to deliver excellence, best value and continuous improvement for the people of Suffolk.
- A clear focus on customer, families and community needs ensuring preventative and long-term sustainable solutions which enable people to live long and fulfilling lives by maximising their independence.
- The development of a highly effective, collaborative and inspirational Management Team demonstrating strong leadership for our staff and partners.
- Excellent leadership ensuring effective operations in planning, programme development, human resources and staff development, business development, and financial oversight.
- Effective system leadership, building trust and developing shared priorities with the Area and Assistant Directors, partners and stakeholders, including tackling areas of conflict and creating solutions to ensure the delivery of user-focussed, integrated, locality-based services for vulnerable adults and their families.
- Leadership of appropriate networks, boards and individual stakeholder relationships across the county system in order to influence increased integration and collaborative working.
- Joint working with Children and Young People Services (CYP), Public Health and Health to convert agreed ambitions into delivery plans, ensuring controls and governance are in place to deliver outcomes.
- Collaborative, integrated outcome-based service planning that takes account of national performance standards, statutory and local performance plans and ensures the personalisation of social care services for adults is achieved as outlined in Suffolk’s prevention and early intervention policy “Supporting Lives, Connecting Communities”. Ensuring that all statutory services and operational obligations (e.g. Care Act, Mental Health Act and Mental Capacity Act) are fulfilled and delivered to agreed standards and quality frameworks.
- Effective communication strategies for sharing the vision and plans with staff, partners and the public to ensure there is clear understanding.

**About you**

We are looking for an exceptionally strong and experienced operational leader with a clear track record of success in partnership working, with an emphasis on integration. Able to demonstrate innovation to shape the future of _MHLDA _services across Suffolk, ensuring that we make a real difference to the lives of residents.

**Travel and workplace requirements**

We positively encourage the use of technology to communicate and engage, but in this role, you will need to travel to locations away from your contractual base, so you must either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means. If you require a