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Customer Service Representative

2 weeks ago

Epsom, United Kingdom Kenneth Brian Associates Full time

Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team.

The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options.

The role sits within a busy, friendly team who are responsible for ensuring that customers’ needs and expectations are met and exceeded.

Specific responsibilities include:

- Answering telephone calls from customers and responding to queries in a timely and efficient manner
- Carrying out a range of administrative tasks
- Managing and maintaining customer records

To be considered, you will need to demonstrate the following:

- Educated to GCSE level (or equivalent), with minimum 5 grade A-C to include Maths and English
- Previous experience of Customer Service and/or Administration
- Ability to multi-task
- Confident and professional telephone manner
- Accuracy and attention to detail
- Strong customer service skills

Hours of work are on a rota between 8am-6pm Monday to Friday, with one Saturday a month 9am-12pm (paid as overtime).

Genuine opportunities for career progression are available for the right person.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Private medical insurance

**Education**:

- GCSE or equivalent (required)

Work Location: Hybrid remote in Epsom