Receptionist/administrator

5 days ago

Maidstone, United Kingdom Alliance Medical Full time

**About This Role**:
We are looking for an administrator to join the team at the Maidstone PET-CT Centre

Experience within a healthcare setting is desirable but not essential. The role will involve being in a front of house position, meeting and greeting patients and answering queries that come into the unit from both referring teams and patients.

Appropriate training will be given for the role along with support from other administration staff within the unit.
- Good IT experience e.g Microsoft
- Good communication skills and team working experience
- Show awareness of confidentiality being in a healthcare setting
- Ability to stay calm in a challenging situation

The unit which opened in 2017, has a high volume of patients that come through the unit and a high volume of referrals which we must deal with. The team there are flexible, dynamic, friendly and work well together which is key.

The role involves workin 8 hour shifts over 5 days.

**Required Skills and Experience**:
**Skills**:

- Patient care experience/skills
- Excellent interpersonal and organisation skills including time management
- Excellent communication and negotiating skills
- Ability to be innovative and forward thinking, troubleshooting and problem solving
- Strong on attention to detail

**Experience**:

- Must be IT literate
- Able to work well under pressure both independently and as part of a team
- Willing to support with both clinical and administrative duties

**About Alliance Medical**:
**Alliance Medical Values**:
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

**Collaboration**:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

**Excellence**:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

**Learning**:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

**Efficiency**:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

**Openness**:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.

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