Arts and Crafts Volunteer

2 days ago

Leeds, United Kingdom St Gemma's Hospice Full time

St Gemma’s Hospice Outpatients provide extra support to patients and their families if the patient chooses to remain at home during their illness. Service users can enjoy the friendly and therapeutic environment, access creative therapy activities, wellbeing, emotional support, appointments with specialist doctors and therapists. This role involves using your own vehicle to transport more independently mobile patients between their homes and the Hospice so that they can access these vital services. You will not be required to transport patients who need significant mobility assistance.

Our outpatient sessions are at various times in the day, usually morning or afternoon. Drivers are needed to drop off and/or pick up patients. Please see our timetable for an example of sessions on offer. Timetable - St Gemma's Hospice (st-gemma.co.uk)

The role will involve:

- Transporting more independently mobile service users safely between their homes and the Hospice as requested.
- Liaising with the Outpatients Secretary about the timing, name, relevant details and address of a service user requiring transport.
- Speaking to the service user about expected pick up (and if relevant) drop off times.
- Feeding back verbally or in written form to nursing staff about any issues arising from or with the service user.
- Talking to patients about the various activities that may be on offer within outpatients
- Moving wheelchairs only with SHAM (Safe Handling and Moving) training and when requested to do so by staff.
- Assessing if the service user is safe to travel on each visit and contacting the Outpatients manager if there is any change in their mobility or health.
- Maintaining confidentiality at all times in matters relating to patients, their families and the Hospice.
- Operating within all relevant policies and guidelines including health and safety, confidentiality, diversity, safe moving and handling and lone working.

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