Make Ready Supervisor

Have you ever wondered how YOU can make a difference contributing to saving lives every day?

Make Ready are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days/year, 7 days/week, 24 hours/day covering six counties - Beds, Cambs, Essex, Herts, Norfolk, and Suffolk.

This dynamic role has shift pattern covering 12-hr days & nights over 365 days.

Working for Make Ready Services (EEAST) you will also be eligible for the following benefits:
Pay enhancement for out of hours shift working

NHS Pension Scheme

Free parking

Min of 27 days annual leave + 8 days bank holiday (increases with years of service)

Occupational Health services incl. a 24hr Employee Assistance Program, mental health & wellbeing, legal & financial services

Staff support networks

Your role will involve supervising the day to day operations and performance of a Make Ready centre. Our operations are responsible for preparing ambulances for operational duty and to maintain the serviceability of emergency ambulances, equipment and consumables.

The Trust has embarked on a transformation plan to ensure we can meet the challenges of the future by taking delivery of purpose-built ambulances and vehicles, and we have also commissioned the building and upgrading of a large number our Hubs across all six counties that we cover.

As well as supervising the running of the team, you will be responsible for assisting the Group Leads in staff training, development and discipline.

Undertaking appraisals, timesheets, sickness interviews and annual leave requests will also be within your remit. You will be required to ensure that your team prepare ambulances to the agreed standard, ready for operational duties.

Arranging of rotas to ensure staffing lines remain at the required levels and liaise with several internal/external contacts to ensure that you are able to respond effectively to changing operational needs, maintaining the availability of vehicles.

You will also ensure accurate records are maintained to record the correct levels of stock and equipment assets are assigned to each vehicle.

You will need to be willing to work shifts, include nights and weekends and be flexible in line with service needs. Good communication skills and a basic understanding of IT is essential along with the ability to work to tight deadlines.

Your role will also involve moving ambulances and vehicles so a UK driving licence with a full C1 is mandatory.

In addition to working within a fantastic team environment, we provide a comprehensive employment and training package with opportunities for career progression, a competitive salary, an excellent pension plan, professional support, and NHS benefits for you and your family.

We will also provide comprehensive training for the new electronic equipment, the tools to carry out the job and a Trust uniform.

Find out more about the Make Ready Service by watching this video from the Team

Along with developing a full understanding of how vitally important this role is. Your duties will include locally managing equipment tracking and stock levels, undertaking routine stock checks and ordering of consumables.

Supervising all aspects of staffing, completing leave and sickness records, rotas, annual leave requests and supporting staff development and training.

You will be liaising with vehicle technicians with regards to vehicle maintenance requirements and with our Fleet team with regards to vehicle availability and movements and therefore, good communication skills and attention to detail are vital for this role, along with experience of working to tight deadlines.

Other responsibilities will require you to move ambulances around the site for refuelling, cleaning, parking, vehicle testing and maintenance.