Customer Service Coordinator
2 days ago
An opportunity has arisen for a Customer Service Coordinator to join a fantastic company based in Bracknell on a temporary basis for 6 months.
**Responsibilities**:
- Working within the departments Service Level Agreements, answering phone calls from our customers.
- Building and maintaining strong relationships through clear communication making each contact with the team an enjoyable experience.
- Providing an excellent level of service to our customers.
- Making changes to customers' finance agreements.
- Allocating manual payments to customers' agreements accurately.
- Checking finance documentation efficiently.
- Responding to correspondence from customers.
**Requirements**:
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
- Organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
- Quality conscious with an eye for detail.
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