Byelaws Compliance Officer

Together we are Trusted to Serve Scotland.

It’s not every job where you make a difference for the people of Scotland. But it’s what’s behind every job here. Our work keeps Scotland’s water flowing, from reservoir to tap - and from sewer to treatment plant.

Do your bit by joining our Water Byelaws Team as a Byelaws Compliance Officer in Orkney, with the requirement to also undertake Byelaws inspections in Shetland and Caithness areas.

What you’ll do

You’ll be responsible to enforce The Water Supply (Water Fittings) (Scotland) Byelaws 2014 which prevent waste, misuse, undue consumption and contamination of the water supply. This helps to protect water quality by ensuring customers’ plumbing systems comply with the Water Byelaws.

Some responsibilities for the role include:
- Working with scheduling team to plan efficient routes and manage diary effectively in order to :- Carry out inspections on premises which pose the highest risk to our network- Support investigations into suspected contamination incidents- Effective decision making by agreeing timescales and corrective actions for contraventions- Issuing non-compliance reports and ensuring that contraventions identified are rectified- Contribute to the performance of the Water Byelaws Team by ensuring Operational Code timescales and all individual and team objectives are met.- Building and maintaining strong relationships within team and across Scottish Water to ensure an effective and timely response to customer and internal enquiries.- Creating relationships with external stakeholders and customers to ensure that knowledge of requirements of the Water Byelaws is understood in order to achieve compliance- Accurately and consistently record evidence to enable report submissions to Scottish Water’s Legal Team to support prosecution for non-compliance with the Water Byelaws, if required.

What you’ll bring

You’ll have a basic understanding of water services and be competent in the use of Microsoft packages (Word, Excel and Outlook).

Be able to demonstrate good written and oral communication skills and experience with ensuring quality of data input.

Some Desirable skills/knowledge but don’t worry if you don't:
- Knowledge of the Water Supply (Water Fittings) (Scotland) Byelaws 2014- Knowledge of Water (Scotland) Act (1980) specific to Water Byelaws- Previous plumbing experience or relevant plumbing qualification- Understanding of the construction industry- Ability to read technical plumbing schematics- Knowledge and practical experience of risk assessment procedures- Knowledge of one or more of the corporate systems e.g. Dynamics

Again don’t worry if you do not have these, you can expect to receive excellent training and support to enable you to competently carry out this role.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy up to five more if you need a little extra time. You can also take time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash - handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

A full UK Driving license is required for this role.

The salary range for this role is £31,380 - £43,350 (depending on skills and experience).

A few final things worth knowing

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

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