Sales Administrator
7 days ago
Handle and process customer orders and price enquires smoothly.
- Provide general account management function as well as associated administrative support.
- Liaise closely with each customer to provide accurate and up to date information on delivery schedules
- Liaise regularly with internal customers including production, business development, product development and logistics team to ensure cross-departmental communications are accurate and timely.
- Work with the planning department to provide information for developing manufacturing schedules
- Work with the logistics department to develop supply plans.
- General customer liaison and timely resolution of issues and queries.
- Escalate relevant customer issues and complaints.
Other duties as may be reasonably required within the scope of the Sales Administrator role
- A minimum of five GCSE, including English and Mathematics, or equivalent.
- Previous experience of entering orders onto an ERP/MRP system.
- Customer service administration experience and the ability to understand customers’ needs.
- Previous experience in a manufacturing setting will be advantageous.
- Knowledge and experience in planning and scheduling is desirable
- Proficiency in the full MS office suite
- Excellent communication and interpersonal skills
- High level of accuracy and attention to detail
- Evidence of experience in influencing others and collaborating with team members at all levels.
- Effective organisational and prioritising skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Cycle to work scheme
- Gym membership
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Safety bonus
**Experience**:
- Sales/Customer Service Administration: 1 year (required)
Work Location: One location
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