Contract Coordinator

**Contract Coordinator** **Enfield** **Full Time, Permanent** **£26,000 (DOE)** Are you a passionate Contract Coordinator? And looking for an exciting new role? Coulter Elite Resourcing are currently looking for a Contract Coordinator to work with their very well-established client based in Enfield. The successful Contract Coordinator will support the mechanical team acting as a point of contact to receive work, update work management systems and allocate workstreams to a team of engineers depending on geographic area. The role will ensure that clientrequirements are met and in accordance with our company standards and KPI's. **Job specific requirements for the Contract Coordinator role**: - To be responsible for jobs raised within the contracts and monitor all jobs for KPI management checks, ensuring that all jobs are attended to within time, completed within time and that all corresponding paperwork and reports are prepared and availablefor invoicing - To review jobs received during the working day and allocate accordingly to Engineers - To review outstanding jobs with reference to specified response times, evaluating the natureand importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times andupdating clients where necessary - To enter into the "Contract Diary" relevant information of appointments made for engineer attendance/response in order to maximize attendance within response times whilst minimizing standby and travelling time - To check engineer's paperwork/PDAs to ensure written details match those reported and to ensure that the engineer's documentation is correct and accurate and scan any reports to the job, update client including any quotes if required - To record details of conversations or other forms of communication regarding jobs to provide an audit trail of actions taken - To record any site-specific information received, and to ensure that any relevant details already held are reviewed and acted upon when allocating jobs - Where necessary to raise and allocate specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements - To chase sub-contractors for engineer reports within the expected time frames, upload on to system and update the client including any quotes if required - As and when required, compile contract data and associated client correspondence reports - To provide administration support to mechanical contracts managers & Team - To compile completed jobs and update spreadsheets ready for financial evaluation. - To compile monthly KPI report and provide to contracts manager for approval. - To manage the PPM and allocate accordingly to ensure all contractual requirements are met alongside the PPM Manager and Contract manager. - Proactively managing the WIP to ensure job turn around is in-line with KPI's - Moving job status within Odata to financing status COM/JIV - Updating client in line with contracts on job status/weekly open job reports - Prepare and send to accounts fix cost invoicing **Person specification for the Contract Coordinator role**: - Have previous experience working in a customer service environment - The ability to plan and organise other people's work and motivate them. - Have the ability to plan and prioritise their work in order to meet targets and deadlines - Have a confident telephone manner - Be able to cope with a high volume of calls/Tasks - Have strong communication skills - Be a good team player - Have a positive and flexible approach to work - Have good problem-solving skills - Due to location of offices have a full UK driving licence/car - Have GCSES or equivalent/relevant experience - Have excellent IT Skills - Have good knowledge of Microsoft Excel/spreadsheet This is a full-time permanent Contract Coordinator position, offering a competitive salary with market leading benefits, a positive and encouraging work environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding andsuccessful career. If this Contract Coordinator position sounds like you please forward your interest to Simon at Coulter Elite Resourcing. Coulter Elite Resourcing is an independent recruitment consultancy based in Peterborough, Milton Keynes and London supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.