Marketing Operations Assistant

**Welcome to KFC**

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you’ve got KFC.

Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.

**Bringing it to the role.**

KFC UK & Ireland is looking to bring on board a talented and ambitious Marketing Operations Assistant. We want someone who not only LOVES chicken but has a real passion for growth and delivering winning results.

Our ambition is to be the undisputed chicken champions. Marketing Operations play a key role in this through the delivery of national campaigns and marketing communications into all in restaurant and digital touchpoints, which digital kiosks, the KFC App, KFC website and Delivery Aggregators

From developing campaigns with our internal teams, to briefing our agency partners, you will manage the seamless delivery of digital and e-commerce campaigns for each launch ensuring all KFC customers can order with us with ease.

**What you’ll do**

As a Marketing Operations Assistant, you will report into the Marketing Operations Manager and be in charge of delivering flawless execution of our national campaigns for UK & Ireland restaurants; including:

- Building strong relationships with internal departments (brand, finance, operations and tech) to deliver ‘right first time’ digital campaigns each season.
- Working with world class and award-winning agency partners, supporting the marketing team and tech from briefing through to execution of any e-commerce assets. This includes ensuring creative is on brand, artwork is correct, and digital channels have been implemented.
- Management of the approvals and sign offs for all e-commerce and digital assets within agreed deadlines.
- Briefing tech on the requirements and setup for products on to digital channels to ensure all campaigns are launched on time in full
- Testing the launch of product and campaigns on digital channels to ensure the setup meets your expectations and business needs
- Championing a Test & Learn mindset, with the ability to adopt best practices, and implement performance optimisations post campaign go live if required.
- Support cross-functional teams and marketing operations manager with ad hoc requests, Test & Learn Campaigns and/or creative updates for in restaurant.
- Tracking implementation and delivery of ad hoc campaigns with our agency partners and raise any blockers and interferences that prevent ‘right first time’ delivery.

**Experience**
- You have strong partnership skills - an important skill in this role as you partner with our agency partners, internal teams and our franchisees.
- You have experience working in a fast-paced environment. Ideally you will have experience working in a retail, QSR or restaurant environment.
- You are well-versed in Microsoft Office programs, and you take on Microsoft Excel like a pro

**ABOUT YOU**
- You enjoy working with people and you have the ability to form strong relationships with different members of the team.
- You’ll be extremely organised and tenacious to flawlessly implement national campaigns on our digital channels, within a faced paced and reactive environment.
- You have a good attention to detail - nothing will ever escape those meticulous eyes of yours
- You must be self-motivated, and you must be able to manage your workload and priorities at pace. You would consider yourself as highly organised
- You are hungry to learn and are proactive with your own development. You are someone who will take the opportunity to learn from some of the best marketers in the business.
- And finally, you bring high energy, enthusiasm, and your own special secret recipe to the KFC Marketing team culture.

**Be Original.**

At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential - to be their best selves, make a difference and have fun.

Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.

You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.

**Buckets of Benefits**

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, inclu