Housing Concierge Waking Nights

Waking Nights Housing Concierge

Yeovil, Somerset

Permanent, Full Time (37.5 hpw)

Salary of £19,360 pa, plus Brilliant Benefits

**Keeping services safe and secure for our customers. That’s when it hits home**

We have a fabulous job opportunity for you to join our awesome team. We’re looking for a waking nights Housing Concierge to come and join us as our lone working night shift colleague.

As our Housing Concierge you’ll play a really important role in supporting the smooth running of our service. You’ll make sure that our buildings and customers are safe and secure, and that we get on with our neighbours

You’ll get involved in lots of different activities which will include regularly patrolling the premises, monitoring CCTV and visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. You’ll also be our first point of contact for customers during the night and at times we’ll also need you to do some general cleaning duties too.

Our team look after our customers some of whom have some quite complex backgrounds and support needs. They can have histories of substance or alcohol dependence, offending histories or have a history of homelessness and nearly all have mental health support needs.

Our customers live within one of 5 buildings and have their own accommodation within these. Most of the accommodation buildings are within walking distance of each other but one is a little further away. Our customers stay with us for up to two years and our team help them to develop and maintain independent living skills, so that they can successfully move on to their own independent accommodation.

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**About you**

You’ll impress us with your ability to work on your own initiative. You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives.

It would be amazing if you’ve had a job in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here
- When you join as a Housing Concierge, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**On the job working hours**

You’ll work on a 4 nights on and 4 nights off rota and will work between the hours of 10pm and 7.30am. You’ll be the important link connecting our day shift colleagues to what happens in the service during the night hours.

**About our team**

Although you’ll work nights, we do get together regularly in the daytime for training and team meetings. You’ll be part of our wider team who are super passionate about supporting customers to reach their goals and celebrating their achievements. You will also join a wider team of concierges within the region and will have colleagues on shift in the area to call on for support. To us we’re not just a team we’re a ‘work family’

You’ll report to Nick, who has worked for Home Group for over 14 years now and is a great source of support and guidance. Outside of work, Nick is lucky enough to live near the coast and loves kayaking when he gets the chance

There are 15 of us working across Supported and Housing Management Services and we don’t just love to support our customers, we’re there for each other too

**More about this job**

If you’re not reading this advert on our job pages, press the APPLY NOW button to access lots of useful stuff You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards

**Work Locations***: Yeovil (188 Sherborne Road) 188 Sherborne Road Yeovil BA21 4HL