Service Advisor

20 hours ago


Manchester, United Kingdom Matt Burton Associates Full time

Our client, a leading car manufacturer are currently looking for a **Service** **Advisor** to join their business based out of their luxury prestige **Bolton** site.

As a **Service** **Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time.

This is a great opportunity for an experienced **Service** **Advisor** in **Bolton** to join one of the UK best brands and to increase their earning potential.

About the role of **Service** **Advisor**:

- Taking appointments from our lead qualification team
- Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
- Discussing various options available to customers working within the lines of their needs and budget
- Go over repair options & costs with customers making sure they understand what is required and why
- Speak to customers over the phone and F2F
- Giving an honest, transparent sales experience
- Meeting or exceeding targets based on sales and customer satisfaction
- Upselling additional work or service plans
- Delivering excellent service at all times making their experience enjoyable and memorable

To be a Service Advisor you will:

- Main Dealer experience would be an advantage
- Experience as a **Service** **Advisor** in an independent organisation will be considered
- Have excellent customer service ability and the desire to sell
- Hold a full UK driving licence
- Thrive under pressure
- Be driven to succeed
- Work well in fast paced busy environments

About the company
- Excellent basic salary and bonus scheme
- Employee focused business
- Bonus based on sales, customer service and add-ons
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare, and car leasing schemes
- Flexible progression based on your career aspirations
- Manufacturer based training

What’s next?

**Job Types**: Full-time, Permanent

**Salary**: £24,570.00-£28,070.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance

Schedule:

- 10 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester, M41 7GF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (required)



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