Enforcement Officer

**About The Role**:
Are you a creative and tenacious individual, with an interest in enforcement and housing law? If so, this exciting opportunity could be for you.

We are looking for an Enforcement Officer to join the compliance team to lead on no-access cases for safety inspection and services. You will be responsible for delivering a comprehensive front facing service and be our expert in enforcement activities. You will be required to prepare, serve and present legal proceedings as and when needed.

You will work alongside colleagues to proactively provide assistance to resolve cases of non-access while maintaining high levels of customer satisfaction. You will be customer focused and be experienced in litigation. A CIH Level 4 qualification or an equivalent related tenancy law qualification would be desirable.

This role is being offered on a **full time**, **permanent** basis and a hybrid working style is an option.

To be considered for the role of Enforcement Officer, you will be / have:

- Have experience working within a housing or community safety related environment.
- Have experience of court litigation, Housing Law and Equality Act legislation.
- Possess excellent communication skills.
- Have a track record of effective ASB case management within a value for money framework.
- Have experience of working with key partners to deliver shared objectives.
- Be customer focused, with an ability and drive to improve customer satisfaction.
- Hold a full UK/EU driving licence and have access to a suitable vehicle.

**What we offer**:
- Discretionary Bonus scheme-
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave-
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)-
- Lifestyle discounts portal and internal supplier discounts offer great savings-
- Defined Contribution pension scheme - employer contribution of 6% - 9%-
- Learning and Development including coaching and professional qualification support-
- Death in Service benefit (3 x salary)-
- Family Friendly policies-
- Employee Assistance Programme-
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs-
- Cycle to Work scheme-
- Car Benefit scheme-
- Volunteering days**About The Company**:
LiveWest provides over 39,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.