Casual Bar Supervisor

23 hours ago

Reading, United Kingdom THE OLD MILL Full time

The Old Mill is a picturesque Wedding and Events Venue situated in West Berkshire; providing excellent service to customers and their guests.

Shifts are distributed on a 0-hour basis with a choice of weekdays, weekends and evenings available.

Previous experience is essential.

Access to own transportation is beneficial due to venue location.

£12.00 / hr

**Responsibilities**:

- Oversee evening operations of the bar, ensuring smooth service and customer satisfaction until close.
- Train, supervise and work alongside bar staff, maintaining high standards of professionalism and performance.
- Create a welcoming atmosphere, engaging with customers and handling any issues or concerns and subsequently, reporting to venue management where necessary.
- Monitor and maintain cleanliness and organisation of the bar area.
- Handle customer enquiries, complaints and resolve any issues in a timely manner.
- Collaborate with other staff and suppliers to ensure a high standard of service is provided for guests during the evening reception.
- Uphold health and safety regulations, ensuring a safe and clean environment for both staff and patrons.
- Handle cash appropriately, following end of service procedures and security of funds.
- Be responsible for turn-around procedures at the event finish time. Adhering to the following event requirements as informed by management.
- Following training by management, you may be expected to close the venue securely at the end of service - ensuring all closing tasks have been completed and all guests are off the premises.

**Requirements**:

- Previous experience in the restaurant or hospitality industry as bar team is essential.
- Excellent leadership skills with the ability to effectively manage and work with a team.
- Good knowledge of alcoholic and non-alcoholic beverages with an enthusiasm for the appearance and service of drinks.
- Exceptional customer service skills with the ability to create a welcoming atmosphere for guests and staff.
- Strong organisational skills with attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

**Job Type**: Part-time

**Salary**: From £12.00 per hour

**Benefits**:

- Free parking
- On-site parking

**Experience**:

- Bar: 1 year (required)
- Customer service: 1 year (preferred)
- Hospitality management: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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