Tenancy Sustainment Officer

2 weeks ago

StokeonTrent, United Kingdom Adullam Homes Housing Association Limited Full time

**Tenancy Sustainment Officer**

**Location**: Stoke

**Salary**:£26,713.05 per annum

**Job title**:Tenancy Sustainment Officer

A fulfilling and exciting opportunity available for a **Tenancy Sustainment Officer** to join our Association. The Tenancy Sustainment Officer will be based in our offices in **Stoke.**
- Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
- We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

**Purpose of the role**
- This is a key post contributing to the delivery of Adullam’s housing services to its residents. Working within Association’s corporate aims and objectives you will deliver a customer focussed service.
- You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.
- You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.
- You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.
- You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association’s values, culture and ethos.

Please see the job description for more information.

**Adullam offers the following benefits**:

- ** Salary £26,713.05 per annum** dependent on experience for 37.5** hours** per week,
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
- Training and career advancement
- Discounted Goods and services
- Pension
- Access to Westfield Health and Westfield Rewards/Discounts
- Access to CALM app
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.

Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.

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