Civils Admin

**Responsibilities**
- Daily management of the work group for civils
- Provide supervisors/gangs utility drawings
- Update and manage the Civils work list for the County
- Update customers by telephone/SMS and keep Waterworx updated
- Close completed work orders in time for billing
- Provide admin support to other counties when required
- Be part of an OOH standby rota to dispatch jobs and provide service drawings
- Any other admin tasks as requested by the civils manager

**Skills & Knowledge**
- Excellent Customer service skills
- Excellent attention to detail
- Ability to think logically
- Understanding and knowledge of Excel spreadsheets and Microsoft office
- Good verbal and written communication skills
- Strong administration skills
- Problem solving skills
- Knowledge and understanding of Maps (O/S)

**Performance Indicators**
- Provision of accurate and timely administrative duties
- 100% compliance on Customer updates
- High health and safety standards maintained
- Compliant with quality procedures and specification
- Big Change/Watwerworx and spreadsheets up to date

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.