Commissioning and Contracts Support Officer

**Suffolk County Council - Endeavour House, Ipswich, IP1 2BX - Hybrid**:

- **£27,711 per annum (pro rata if part time)**:

- **37 hours - Flexible working options available**:

- **Post 1: Fixed Term or Secondment for up to 8 months**:

- **Post 2: Fixed term or Secondment for up to 9 months**

As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a **Commissioning and Contracts Support Officer,** you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

**Reimagine the possibilities.**

**Your role and responsibilities**
- Provide administrative support to ensure effective co-production of service vision, strategy, and delivery plans through engagement with social work teams, commissioning partners, service users, suppliers, and delivery partners.
- Work to support with undertaking market research using a range of different approaches.
- Be actively involved in setting up and supporting the management of contract management processes, in accordance with Suffolk County Council (SCC) Contract Management guidelines.
- Support the establishment of administrative systems for effective reporting on contractors’ experience based on the contract risk profile, scope, and importance.

**You will need**
- Experience and skills in supporting the business of Adult Social Care or a similar organisation.
- Good IT skills across a range of programmes/ systems such as Excel or LAS.
- Skills to research and resolve problems.
- Skills in developing systems and providing team support.
- Knowledge of the social care business gained through previous experience, education and/or training.
- Experience of successfully communicating with service providers, social care teams and/or other professionals.

**The team**

Commissioning and contracts teams operate in a fast-paced and high-pressure environment. These teams must remain agile - balancing strategic commissioning activities with the routine, methodical management of contracts - while also being flexible enough to respond quickly to opportunities and challenges in the local market. As part of the Care Market Hub or the Supported Housing and Day Opportunities teams within the Strategic Planning and Resources Team, you’ll contribute to this dynamic work. The team is based at Endeavour House in Ipswich, working from the office twice a week and adopting a hybrid working model for the remainder of the week.

**Empowering Everyone**

**For more information**

**How to apply**

**Step 1 -**Read the **Job and Person Profile (docx).**

**Step 3 -**Upload a**supporting statement**answering the following questions below (no more than 400 words per question). You should use the **Supporting Statement template**.
- Tell me about a situation where you had to manage multiple administrative tasks with competing deadlines. How did you prioritise your workload and ensure quality wasn't compromised?
- Tell me about a time when you identified a problem in a system or process you were supporting. How did you investigate the issue and what solution did you implement?
- Give me an example of when you had to find a creative solution to overcome a barrier or challenge in your work. What was your approach and what was the result?

**Closing date: 11.30pm, 7 July 2025.**

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

**As a modern and effective council, we**offer a wide variety of careers to suit people with a range of**skills, abilities and ambitions. We offer working options that**flex to reflect the way people work today and take the time to**understand and support your individual needs. We’re driven**to make a positive difference to the world around us and**encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.**

In return, you’ll enjoy:

- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day

Plus lots more

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers webs