Service Support Assistant

2 weeks ago


Kingston upon Hull, United Kingdom Teqniq Full time

Teqniq is searching for **Service Support Assistant** to work in the public sector.

37 hours per week.

3 month contract.

08:30-17:00

1.

To promote and safeguard the welfare of children, young people and/or vulnerable adults.

2.

To ensure excellent customer service and meet customer promises and service standards of the department and across other service areas as required.

To provide a wide range of office based services and to communicate with members of the public, the call centre and internal and external agencies to ensure best service delivery.

3.

Undertakes a range of service support duties of a routine and complex nature involving highly sensitive and confidential information and requires a degree of interpretation and initiative.

4.

Maintains specific databases, inputting and extracting data, assisting with the validation of data. Responsible for maintaining up to date, accurate and quality data on appropriate systems. Creating, collating, distributing and requests for service to enable the delivery of frontline services.

5.

Services routine and complex and / or statutory meetings which are frequently of a highly confidential and sensitive nature and undertakes any follow up actions as required.

6.

Undertakes document processing functions including the preparation and production of complex material / documents in a creative, professional style using a range of software packages and initiates routine correspondence.

**TEQ-0623-RQ959628



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