Ambulance Care Assistant

**The Vacancy**

**About the role**:
If you're passionate about people and feel you want to make a difference at work, then consider a career with us.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to **hold a full UK driving licence** and to have a good degree of physical fitness.

**Other duties include**:

- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
- Building rapport by effectively communicating with patients and their relatives/friends
- Responsible for lifting, securing and helping service users in and out of the Ambulance
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses
- Ensuring that the ambulance is kept safe, clean and tidy

**To be considered as an ACA, you will need to be**:

- Committed to patient care
- An effective communicator and experience of communicating with others in what can often be emotional circumstances
- To be a calm, considerate, careful driver, with no more than three penalty points on your license
- To have a natural flair for team working and collaboration
- Be physically fit for patient handling and moving
- Pass an Enhanced DBS check (company funded)
- Be able to work flexible shifts( 7 Days per week between 05:30 and Midnight)
- Familiar with the local and surrounding area

**What benefits can you expect?**
- Paid holiday entitlement
- NEST Pension contributions
- Apprenticeship learning opportunities for career development
- Monthly colleague recognition rewards
- Discounted high street benefits
- Work-based flexibility
- Access to our employee assistance programmes for wellbeing support
- Free uniform

**Training**

We are committed to colleague development and will invest in your training which includes First Aid and also provides you great opportunities to develop your career, skills and experience through a variety of training programmes.

On joining E-zec, you will have two weeks of paid training that will cover a range of courses like safeguarding, infection control, health and safety, manual handling and many more.

Our aim is to equip you with all the skills and training you need to become a fully competent ACA, so if you are looking to grow your career within an organisation who really care, we would love to hear from you

**About Us**

Here at E-zec we are very proud of our long history - the company is now in its 20th year of providing a high-quality Non-Emergency Patient Transport Service (NEPTS) to our NHS trust partners and patients.

**We are now the largest independent provider of**:

- Non-emergency patient transport services (NEPTS) to the NHS
- Specialist high dependency teams for critical inter-hospital and neo-natal transfers
- Bariatric ambulance services, supporting emergency services and planned healthcare visits, nationwide
- Specialist transport and healthcare support services to the public and private sector

**Our Values**:
Committed to Care ¦ People First ¦ We Listen, We Learn, We Adapt ¦ Pride in Service ¦ and One Team are our values and what sets us apart from our competitors.

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