Stylist

**Eldon Square, Newcastle upon Tyne**- Full-Time / Onsite**

**Our Story**

JEWELLS isn’t just about jewellery - it’s about you. We create pieces that fit seamlessly into your world, blending modern, trend-led design with an effortless take on casual luxury.

Our mission? To make casual luxury feel personal, accessible, and approachable. Every piece is crafted to help you express your style, celebrate your story, and own your individuality - because the best accessory is confidence.

From our immersive retail spaces to bespoke services like permanent jewellery, fine line tattooing, and curated piercing services, JEWELLS transforms the ordinary into the extraordinary.

Join a team where your ideas matter, your growth is supported, and together, we shape the future of casual luxury and timeless design. With ambitious global expansion plans (1,000 stores in 45 countries), there’s never been a more exciting time to join the team.

**About the Role**

As a JEWELLS Stylist, you’ll sparkle as brightly as our diamonds. With energy, passion, and an eye for detail, you’re the face of our brand, that all important trusted expert that makes every customer interaction pure gold. This is you at your very best, making JEWELLS the very best. Your customer first mindset is the superpower that sets us apart, ensuring JEWELLS is the first name that comes to mind for every special occasion,

But you won’t do it alone At JEWELLS, teamwork is at the heart of everything we do. You’ll work closely with your team to achieve targets and drive sales success, offer expert styling advice, and stay ahead of the latest trends—because knowing what’s hot (and how to wear it) is just as important as knowing what’s timeless.

And it doesn’t stop there, developing your skills and enhancing every customer experience comes naturally to you. Whether it’s learning fine jewellery welding (don’t worry, we’ll train you) or introducing customers to pieces that complements their ear stack, you’re always adding value.

You’ll embrace the thrill of retail, the pride of working in a luxury environment, and the momentum of a brand on the rise to global success.

**Your Key Responsibilities Will Include**:
**Delivering an exceptional customer experience** - You’ll embody the JEWELLS philosophy, providing world-class service and personalised recommendations that leave a lasting impression.

**Support store goals** - You’ll work closely with your fellow team and Management to contribute to overall success, meeting individual and team KPI targets while delivering outstanding results.

**Stock protection and jewellery care**- You’ll take responsibility for ensuring security protocols are followed to prevent theft and stock loss. You’ll conduct inventory checks, flag discrepancies and educate our customers on jewellery care to prevent damage or returns.

**Clientele and brand ambassador** - You’ll build strong, lasting relationships with customers, ensuring they return to Jewells for every special moment. You’ll be an advocate for customer-first service and create an unforgettable luxury experience.

**Stay ahead of fashion and jewellery trends** - You’ll have a keen eye for what’s in style and help customers find the perfect piece to match their look, occasion, or mood.

**Develop your skills** - Whether it’s learning fine jewellery welding (we’ll train you), improving product knowledge, or refining your sales techniques, you’re always looking to grow.

**Ensure a beautifully presented store** - You’ll assist with product displays, maintain an organised shop floor, and ensure all merchandise is perfectly presented to reflect our luxury standards.

**Handle customer queries with confidence** - You’ll resolve any questions or concerns with professionalism, ensuring every customer leaves satisfied.

**Work as part of an incredible team** - At JEWELLS, we thrive together You’ll collaborate, share knowledge, and support each other to create a positive and dynamic store environment.

**What We’re Looking For**:

- Experience in jewellery, fashion, or luxury retail is a plus, but a passion for style and customer service is a must.
- A natural people person who loves engaging with customers and building relationships.
- A team player who thrives in a collaborative environment and supports colleagues.
- A proactive individual who takes initiative and finds solutions with confidence.
- An eye for trends and styling, with the ability to offer expert advice.
- A results-driven mindset, motivated by achieving sales targets.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- A passion for casual luxury and the JEWELLS mission.

**Salary & Benefits**:

- Competitive Salary**+ lucrative commission structure.
- Career Growth: Develop your skills and grow within a dynamic, innovative and globally expanding brand who recognise and reward great
- Advance your skills: The opportunity to complete external Services training including Pier