Shop Assistant

**Shop Assistant**

**Location: Lewes**

**Hours: 13 (Sunday and one other day in the week)**

**Contract type: Permanent**

**Salary: £18,724 Per Annum Pro-Rata (£6,955 for actual hrs worked)**

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**Are you a retail superstar who’s passionate about helping make a difference?**

**We’re hiring**
The British Red Cross is looking for a dynamic shop assistant to join our friendly charity shop team in **Lewes.** This is a fantastic opportunity to enhance your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.

**Retailing with a difference**
Helping people in crisis begins at your local charity shop.

Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We’re one big team that loves meeting people from all walks of life.

As a shop assistant, you will work closely with the shop manager, shop staff and volunteers, and other Retail teams, to support customers and donors, as well as ensuring targets and objectives are successfully met. You will help present an excellent image of the British Red Cross, providing a brilliant experience and shopping environment for our customers.

Working on the shop floor, you will be the first point of contact for our customers, operate the till, and create eye-catching displays. Behind the scenes, you will be responsible for sorting stock and preparing items for display.

**This role could be for you if**:
You have previous experience of working in a retail environment and are confident with cash handling duties.

You're a strong communicator who thrives on delivering excellent customer service and enjoys meeting lots of different people.

You're commercially savvy who understands the importance of hitting targets.

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**We offer a wide range of staff benefits, including**:
36 days holiday (inclusive of bank holidays) - pro rata for part time staff
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy
Discounts from a range of online and high street retailers

**A little bit more about us...**
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate, and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation, and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

**_Connecting human kindness with human crisis_