Dental Receptionist

**Job Summary**

**Duties**
- Greet patients warmly upon arrival and check them in for appointments.
- Schedule and confirm patient appointments, ensuring optimal utilisation of the dentist's time.
- Manage patient records accurately, including updating personal information.
- Handle incoming calls and respond to patient inquiries regarding services, appointments.
- Process payments.
- Maintain a clean and organised reception area, ensuring all materials are readily available for patients.
- Collaborate with dental staff to ensure seamless patient flow throughout the practice.
- Assist with administrative tasks.

**Skills**
- Strong administrative skills with experience in Exact software.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Front desk experience essential.
- Ability to multitask and prioritise responsibilities in a fast-paced environment.
- A friendly demeanour with a focus on providing outstanding customer service.
- Attention to detail to ensure accuracy in patient records and scheduling.

**Job Types**: Full-time, Part-time

Pay: £22,880.00-£35,936.35 per year

Expected hours: 08.30 - 17.30 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: In person

Reference ID: Catshill Dental Practice Reception Position