Customer Service Assistant

3 days ago


Solihull, United Kingdom ASC Connections Limited Full time

A global automotive retail business based in Solihull require a Hybrid Customer Service Advisor, to work out of their Solihull HQ on an ongoing temporary basis. This position is initially for 6 months, then has the potential to turn permanent. The company needs a Customer Service Advisor to support its client base with new order processing.

You will initially work from the office 5 days a week during training, once up to speed you will work 3 days from the office and 2 from home.

As a Customer Advisor you will be responsible for:

- Customer order management from order to delivery.
- Managing and resolving customer queries with a first-time resolution mindset.
- Working closely with the logistics team and external carriers.
- Working towards team KPI's and individual development KPI's

We would love to hear from you if you have had the following experience:

- A team player with great communication skills in a fast-paced team environment
- Problem-solving skills
- Can multitask and prioritise
- A can-do attitude
- Experience with Microsoft packages is desirable

Hours: Monday to Friday 0830-1645 or 0915-1730

As a Customer Service Advisor you will be able to work from home for part of the week following your training.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

Pay: £10.50-£11.50 per hour

**Benefits**:

- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Solihull: reliably commute or plan to relocate before starting work (required)

Reference ID: 36790



  • Solihull, United Kingdom Euro Garages Full time

    **Role**: Customer Service Assistant **Location**: Solihull, B90 1JS **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...


  • Solihull, United Kingdom Claudie’s club soft play Full time

    Job Advert: Front of House Assistant at Claudie’s Club Soft Play Location: Claudie’s club soft play, Vulcan road, b91 2jy Position: Front of House Assistant Hours: Part-Time **Salary**: Competitive, based on experience Are you energetic, friendly, and great with families? Claudie’s Club Soft Play is looking for a Front of House Assistant to join...


  • Solihull, United Kingdom Petrolux Retail Ltd Full time

    Customer Service Assistant FULL TIME/PART TIME/WEEKEND/DAY/NIGHT positions available **Please read before Apply**: Competitive wages Starting Wage £11.50 - 12.50per hour, can be higher depending on experience YOU MUST BE OVER 18 YEARS TO APPLY FOR THE POSITIONS. IMMEDIATE START AVAILABLE FOR THE RIGHT PERSON, Person need to be flexible, you have to...


  • Solihull, United Kingdom CRA Group Ltd Full time

    **More about the role**: Could you bring your Spark to Eurest? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being knowledgeable about the food...


  • Solihull, United Kingdom Volkswagen Apprenticeships Full time

    Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep...


  • Solihull, United Kingdom Johnson Controls International Full time

    **What you will do** Sensormatic Solutions empowers retailers with frictionless personalized experiences through accurate decision-making across the enterprise. We bridge gaps within retail enterprises to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our mission is to protect assets and people, ensuring a safe...


  • Solihull, Solihull, United Kingdom Citrus Recruit Full time £22,000 - £26,500 per year

    Citrus Recruit are currently recruiting for an experienced Customer Service Executive/ Fleet Administrator for our fleet management client based just outside of Solihull.You will be joining a small customer services team who work alongside the sales team and playing a pivotal role in delivering exceptional customer experiences for customers.You will be the...


  • Solihull, United Kingdom Workforce Staffing Ltd Full time

    Job Title: Customer Service Coordinator Location: Solihull **Salary**: Up to £24k Hours: 37hrs per week Flexible hybrid working, 3 days home based and 2 days office based for those wishing to do so Due to internal promotions our client is looking to recruit Customer Service Coordinators to join their rapidly expanding team. Our client is a global leader...


  • Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

    Job Introduction **Customer Service Advisor - Connect Customer Contact Service** Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service. Based at locations across Solihull, this is a fantastic opportunity to be part of a high-performing team that plays a vital role in delivering excellent...


  • Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

    Job Introduction **Customer Service Advisor** **Part time - 18.5 hours per week** We have an exciting opportunity for an enthusiastic, passionate, and customer-focused individual to join our Adult Social Care team within the Connect Customer Contact Service, based in Chelmsley Wood. The Connect Customer Services team is at the heart of Solihull Council,...