Digital and IT Officer
5 days ago
The Digital & IT Officer has a crucial face-to-face role in the Digital & IT team to deliver the maintenance and development of Digital & IT functions that will enable the corporate objectives and vision. The role will be pivotal in administrating and leading on the day-to-day functions as part of the Digital and IT Team and will ensure a smooth running of the business, supporting a variety of teams and troubleshooting to keep our technical infrastructure up and running. The post holder will work closely with the IT Manager and Associate Director, and colleagues from across Taurus Healthcare including partner organisations to ensure the successful delivery of specific projects. They must be able to operate effectively alongside individuals at all levels of seniority in a multi-stakeholder environment.
They will be required to demonstrate excellent written and verbal communication skills, using tact and diplomacy to maintain effective collaborative working arrangements ensuring that key work deliverables can be achieved. They will provide high quality communication both internally and with external partners, ensuring that the organisation is represented as high quality, professional, caring and with robust governance. They will actively support and contribute to a strong governance ethos throughout the organisation aiding in the demonstration of compliance with contracts, projects, policies and any statutory requirements. Main Responsibilities Administrative Support Lead on developing and maintaining Digital and IT work schedules.
Responsible for first line support for hardware and software issues experienced by staff on site, remote users and staff working at other clinical locations. Responsible for maintaining company asset register Maintain IT equipment stock levels and lead on equipment evaluation and procurement Oversee and support the Central Services, Ops, HR and Clinical Services with IT functions Manage IT requirements within the staff induction process Proactively forward plan and manage office systems and communicate effectively to coordinate a range of functions. Support and manage the Digital programmes information management systems to maintain all relevant documentation. When needed, use the internal CRM to update our websites and other communication platforms including TeamNet Provide cover for other team members during times of annual leave, sickness leave and to address business critical areas of work.
To coordinate with contractors to schedule maintenance visits and repairs in a timely manner. To keep accurate records of contractor communications and work is undertaken and recorded. To report any related concerns or issues of building management systems promptly to the General Manager COMMUNICATIONS AND WORKING RELATIONSHIPS PERSONAL DEVELOPMENT To attend mandatory training and fire lectures regularly and assist with fire policy/evacuation procedure when necessary. To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives.
To adhere to agreed protocols at all times. To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post. *A full job description and person specification is attached to this advert*
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