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Receptionist/administrator

2 weeks ago

Halifax, United Kingdom Caritas Group Practice Full time

**We are looking for an experienced System One user to work within our three sites.**

Caritas Group Practice is a busy three site GP surgery, with Mindful Employer status, serving the needs of approximately 8,600 patients in North Halifax.

We are looking for an **experienced **medical Receptionist / Administrator to provide all elements of reception and administrative support including; call handling, processing appointments, retrieving, scanning, coding and filing clinical correspondence, processing registrations and deductions and other elements of patient services administration.

Full-time/part-time/job-share hours will be considered within core opening hours 0800-1830 Monday to Friday with occasional evenings and weekend working required in line with our extended hours contract and Covid vaccination clinics. **Flexibility is crucial to ensure cover for absence and training.**

A self-starter with drive and ambition, you will be well supported with on-going professional development and training with peer support. You must be proactive and self-motivated, but most importantly, have a passion for maintaining high standards with the patient at the centre of all that you do.

The post-holder, working in partnership with the wider practice team, will be the effective link between patients and clinicians. **Excellent customer service and communication skills are essential, together with experience of clinical IT systems (System One essential).**

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 25 - 37.5 per week

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person